Home Health Aide HHA

SANEG HOME CARE INC; Hickory (NC); On-site; USD 48,000 - 64,000; Full time

Job summary

A home care provider in Hickory, North Carolina, is seeking a Home Care Consultant to drive business growth and manage relationships with clients, families, and healthcare professionals. Key responsibilities include promoting services, conducting needs assessments, and ensuring client satisfaction. Candidates should have proven experience in healthcare or home care, strong communication skills, and proficiency in CRM software. This role is essential for maintaining client relationships and contributing to service delivery success.

Qualifications

• Proven experience in healthcare or home care.
• Strong communication and interpersonal skills.
• Knowledge of home care services and industry regulations is a plus.
• Proficiency in CRM software and Microsoft Office Suite.
• Compassionate and client-focused mindset.

Responsibilities

• Identify and pursue new client leads through networking and marketing strategies.
• Conduct needs assessments with potential clients and their families.
• Present home care services effectively, addressing client questions.
• Build and maintain relationships with referral sources.
• Collaborate with internal teams for client transition and satisfaction.
• Track and report on sales activities to management.
• Attend community events to represent the company.

Skills

Healthcare experience

Communication skills

Interpersonal skills

Client-focused mindset

Tools

CRM software

Microsoft Office Suite

Job description

Saneg Home Care is a private home care provider that assists people with chronic medical and physical conditions with the necessary resources and personal care assistance they need while living in their homes. MCMS uses the trans-disciplinary team approach to serve those who need Nursing Services, Personal Care, and Companion/Sitter care

Position Overview

As a Home Care Consultant, you will play a crucial role in driving business growth by building relationships with clients, families, and healthcare professionals. You will be responsible for promoting our services, conducting needs assessments, and making sure that we are happy with client satisfaction.

Key Responsibilities

• At least 2 years experience in community resources. Knowledge in the medical professional community. Ability to connect and collaborate with families and communities.
• Identify and pursue new client leads through networking, outreach, and marketing strategies.
• Conduct needs assessments with potential clients and their families to determine appropriate services.
• Present our home care services effectively, addressing client questions and concerns.
• Build and maintain strong relationships with referral sources, including hospitals, physicians, and community organizations.
• Collaborate with internal teams to ensure a seamless transition for new clients and ongoing satisfaction.
• Track and report on sales activities and outcomes to management.
• Attend community events and networking functions to represent the company.

Qualifications

• Proven experience in healthcare or home care.
• Strong communication and interpersonal skills.
• Knowledge of home care services and industry regulations is a plus.
• Proficiency in CRM software and Microsoft Office Suite.
• Compassionate and client-focused mindset.