Holiday Security - Theme Park

Allied Universal; Frisco (TX); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Part-time scheduling under 30 hours

401(k)

Sick Pay

Paid training

Employee discounts

Job summary

Allied Universal® Event Services is hiring Customer Service Representatives to handle gate screening and guest entry at a theme park. You will work outdoors at park entrances, screen guests with wands or detectors, check bags, verify tickets, and direct guest flow while delivering friendly, safe service.

The role emphasizes excellent communication, ability to follow procedures, and a positive demeanor. Starting pay is $18 per hour with part-time hours and paid training. Uniforms provided.

Qualifications

• Must be 18 years of age or older.
• Must have a high school diploma or equivalent.
• Licensing requirements are subject to state/local laws and regulations and may be required prior to employment.
• Background check and post-offer drug/alcohol test required; additional screening may be needed if driving a company vehicle.
• Able to use good independent judgment and discretion.
• Must be able to work overtime as needed.
• Outstanding oral and written communication skills.

Responsibilities

• Assist in all aspects of event day preparation and execution.
• Direct venue entry, verify tickets, wristbands, and badges.
• Screen guests during entry via bag searching, wand or metal detector, and ID checks.
• Protect guests, staff and assets by watching for security breaches at checkpoints.
• Respond quickly to crowd control issues and escort unruly guests when needed.
• Understand venue policies, procedures, and regulations for different events.
• Provide a positive experience as guests arrive at facility entrances and concourses.
• Offer directions and tips to enhance guests' entertainment experience.

Skills

Customer service

Discretion & judgment

Communication skills

Overtime flexibility

Education

High school diploma or equivalent

Job description

Company Overview:

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of a flexible work schedule that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!

Customer Service Representatives Needed – Theme Park Gate Screening & Guest Entry

• Provide exceptional customer service to guests entering the theme park
• Work outdoors at park entrance gates
• Conduct guest screening using handheld wands and X-ray equipment
• Assist with bag checks and security procedures
• Maintain a friendly, professional, and safety-focused presence

Paid Training Provided

Free Uniforms

Guard Card Assistance

Starting pay: $18.00/hr.

Part‑Time Positions

Allied Universal® Event Services is looking to hire Event Security. This position is responsible for checking bags, enforcing access control and implementing policies and procedures for the safety of the guests and owners, while providing superior customer service for the best guest experience.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Assist in all aspects of event day preparation and execution.
• Allow appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.
• Screen guests during entry via bag searching, hand wand or metal detector, and ID verification.
• Protect guests, staff, and venue ownership group assets by watching for security breaches at vital checkpoints.
• Respond quickly to potential crowd control issues and provide escorts for unruly guests when ejections are warranted.
• Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities and events.
• Provide a positive experience for guests as they arrive at your facility entrance, aisle, concourse area or other location
• Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience.

QUALIFICATIONS

• Must be 18 years of age or older.
• Must have a high school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, candidate must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test; additional screening may be required if driving a customer or company owned vehicle.
• Able to use good independent judgment and discretion.
• Must be able to work overtime as needed.
• Outstanding oral and written communication skills.

PERKS AND BENEFITS:

• Part-time flexible scheduling under 30 hours/week that fit with your personal life goals
• 401(k)
• Sick Pay
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!

TX TOPS #B14651

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices