Holiday Sales Superstar: Fast, Friendly Service

Five Below Inc; Laurel (MD); Sur place; USD 21 000 - 28 000; Temps partiel

Résumé du poste

Five Below is seeking part-time seasonal Sales Associates for the October through January holiday period. You will greet customers, answer questions, and help with product recommendations while keeping merchandise organized and the checkout experience smooth.

The role emphasizes strong customer service, effective communication, and the ability to work a flexible schedule, including evenings and weekends. Training and opportunities to learn are provided.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsabilités

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Connaissances

Customer service

Communication

Flexibility

Tech-savvy

Problem solving

Description du poste

Five Below is seeking part-time seasonal Sales Associates for the October through January holiday period. You will greet customers, answer questions, and help with product recommendations while keeping merchandise organized and the checkout experience smooth.

The role emphasizes strong customer service, effective communication, and the ability to work a flexible schedule, including evenings and weekends. Training and opportunities to learn are provided.