Holiday Sales Rockstar - Customer-Focused Associate

Five Below Inc; Springfield (VA); In loco; USD 17.000 - 19.000; Part-time

Vantaggi offerti da questo lavoro

Benefits program

Descrizione del lavoro

Five Below is hiring part-time Seasonal Sales Associates to support the busy October–January season. You will help customers, stock shelves, and operate the register with a focus on friendly service and efficient checkout experiences.

The role emphasizes flexible scheduling, strong communication, and teamwork as you contribute to a fast-paced store environment. Prior retail experience is helpful, and the position starts at a competitive hourly wage.

Competenze

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Mansioni

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Conoscenze

People skills

Sales skills

Customer service

Communication

Tech-savvy

Strumenti

Cash registers

POS systems

Mobile devices

Descrizione del lavoro

Five Below is hiring part-time Seasonal Sales Associates to support the busy October–January season. You will help customers, stock shelves, and operate the register with a focus on friendly service and efficient checkout experiences.

The role emphasizes flexible scheduling, strong communication, and teamwork as you contribute to a fast-paced store environment. Prior retail experience is helpful, and the position starts at a competitive hourly wage.