Holiday Sales Pro - Fast-Paced Customer Service

Five Below, Inc.; Champaign, Northern (IL, KY); Hybride; USD 17 000 - 24 000; Temps partiel

Résumé du poste

Five Below, Inc. is hiring part-time Seasonal Sales Associates to support our busy holiday season from October through January. You’ll deliver outstanding customer service, maintain clean shelves, and ensure fast, seamless checkout experiences at the register.

Ideal candidates are at least 16 years old, flexible to work days, evenings, weekends, and possibly overnight shifts. Strong communication, basic tech comfort, and a friendly, can-do attitude are essential to help drive store sales.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsabilités

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Connaissances

Customer service

Cashier skills

POS systems

Communication

Multitasking

Description du poste

Five Below, Inc. is hiring part-time Seasonal Sales Associates to support our busy holiday season from October through January. You’ll deliver outstanding customer service, maintain clean shelves, and ensure fast, seamless checkout experiences at the register.

Ideal candidates are at least 16 years old, flexible to work days, evenings, weekends, and possibly overnight shifts. Strong communication, basic tech comfort, and a friendly, can-do attitude are essential to help drive store sales.