Holiday Sales Associate: Flexible Schedule & Fast-Paced Fun

fivebelow; Mooresville (NC); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking a seasonal Sales Associate in North Carolina for the holiday rush. The role emphasizes delivering outstanding customer service, maintaining stocked shelves, and ensuring smooth checkout experiences at the register.

The position runs October through January, offering flexible scheduling and a starting pay of $11.00 per hour. Candidates should be comfortable with technology and enjoy a fast-paced, energetic retail environment.

Qualifications

• Must be at least 16 years old.
• Flexible schedule availability.
• Comfortable with or willing to learn technology (computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Flexibility

Tech-savviness

Problem solving

On-the-job learning

Tools

Cash register

POS systems

Job description

Five Below is seeking a seasonal Sales Associate in North Carolina for the holiday rush. The role emphasizes delivering outstanding customer service, maintaining stocked shelves, and ensuring smooth checkout experiences at the register.

The position runs October through January, offering flexible scheduling and a starting pay of $11.00 per hour. Candidates should be comfortable with technology and enjoy a fast-paced, energetic retail environment.