Holiday Sales Associate — Flexible Schedule, Fast-Paced

Five Below Inc; Walpole (MA); On-site; USD 18,000 - 25,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for our busy holiday season in Walpole, MA. You will greet customers, answer questions, guide purchases, and restock merchandise to ensure a smooth shopping experience.

A strong service mindset and comfort with technology are essential. This temporary role runs October through January, with shifts including days, evenings, weekends, and potential overnight hours.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions politely and professionally.
• Able to learn procedural knowledge via on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Strong customer service

Good communication

Tech-savvy

Flexible schedule

Job description

Five Below is seeking part-time Seasonal Sales Associates for our busy holiday season in Walpole, MA. You will greet customers, answer questions, guide purchases, and restock merchandise to ensure a smooth shopping experience.

A strong service mindset and comfort with technology are essential. This temporary role runs October through January, with shifts including days, evenings, weekends, and potential overnight hours.