Holiday Sales Associate - Flexible Hours & Perks

Five Below; Rosedale (MD); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Flexible schedule

Employee discount

Job summary

Five Below is seeking part-time Seasonal Sales Associates to support our holiday season. You will greet customers, answer questions, share product knowledge, and help guests find and purchase items.

The role emphasizes friendly service, accurate checkout, restocking, and teamwork. It offers flexible schedules, on-site work, and opportunities to learn technology and store procedures during October through January.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Problem solving

Technology literacy

Tools

Cash register

Hand-held devices

Mobile devices

Job description

Five Below is seeking part-time Seasonal Sales Associates to support our holiday season. You will greet customers, answer questions, share product knowledge, and help guests find and purchase items.

The role emphasizes friendly service, accurate checkout, restocking, and teamwork. It offers flexible schedules, on-site work, and opportunities to learn technology and store procedures during October through January.