Holiday Sales Associate - Flexible Hours & Fast-Paced Action

Five Below, Inc.; United States; On-site; USD 18,000 - 23,000; Full time

Job summary

Five Below is seeking a Seasonal Sales Associate for the holiday season, October through January, to be at the heart of the action. You will deliver outstanding customer service, keep merchandise organized, ensure the floor is well-stocked, and provide seamless checkout experiences at the register.

The role requires flexibility, strong communication, and a passion for sales in a fast-paced environment. Join our energetic team and help drive store goals while delivering a positive shopping

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Job description

Five Below is seeking a Seasonal Sales Associate for the holiday season, October through January, to be at the heart of the action. You will deliver outstanding customer service, keep merchandise organized, ensure the floor is well-stocked, and provide seamless checkout experiences at the register.

The role requires flexibility, strong communication, and a passion for sales in a fast-paced environment. Join our energetic team and help drive store goals while delivering a positive shopping