Holiday Sales Associate — Flexible Hours & Fast-Paced

Five Below Inc; Falls Church (VA); Vor Ort; USD 16.000 - 22.000; Teilzeit

Benefits dieser Stelle

Health benefits info

Benefits site

Zusammenfassung

Five Below in Falls Church, VA is seeking part-time Seasonal Sales Associates for the busy holiday season (October through January). You will deliver outstanding customer service, keep merchandise organized, and ensure the floor is stocked and the register experiences are smooth.

You’ll greet customers, answer questions, promote events, handle returns with exchanges when possible, and communicate needs to management.

Qualifikationen

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Aufgaben

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Kenntnisse

Customer service

Sales skills

Flexible schedule

Tech-savvy

Communication

Problem solving

On-the-job learning

Tools

Cash register

Jobbeschreibung

Five Below in Falls Church, VA is seeking part-time Seasonal Sales Associates for the busy holiday season (October through January). You will deliver outstanding customer service, keep merchandise organized, and ensure the floor is stocked and the register experiences are smooth.

You’ll greet customers, answer questions, promote events, handle returns with exchanges when possible, and communicate needs to management.