Holiday Sales Associate: Energetic Customer Pro

Five Below; Odessa (TX); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Benefits program

Job summary

Five Below is hiring part-time Seasonal Sales Associates to be at the center of the action during the holiday season. The role runs October through January and emphasizes delivering outstanding customer service while driving strong sales.

As a Seasonal Associate you will keep merchandise organized, ensure the floor is well-stocked, and provide seamless checkout experiences at the register. Strong people and sales skills, flexibility, and tech-friendly on-the-job learning are essential.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• Additional responsibilities will be determined by the Store Manager.

Skills

People skills

Sales skills

Communication

Tech literacy

Customer service

Teamwork

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is hiring part-time Seasonal Sales Associates to be at the center of the action during the holiday season. The role runs October through January and emphasizes delivering outstanding customer service while driving strong sales.

As a Seasonal Associate you will keep merchandise organized, ensure the floor is well-stocked, and provide seamless checkout experiences at the register. Strong people and sales skills, flexibility, and tech-friendly on-the-job learning are essential.