Holiday Sales Associate — Customer Experience & Promotions

Five Below, Inc.; New York (NY); Sur place; USD 19 000 - 28 000; Temps partiel

Résumé du poste

Five Below, Inc. is seeking a Seasonal Sales Associate for the holiday period in New York. The role focuses on delivering exceptional customer service, maintaining an organized sales floor, and ensuring fast, accurate checkout experiences.

The position is part-time and hourly, starting at $17.00 per hour, with flexibility to work day, evening, and weekend shifts during October through January. This role supports store promotions and team goals while ensuring a WOW customer experience.

Qualifications

• Must be at least 16 years old.
• Available to work a flexible schedule, including weekends.
• Comfortable with technology and able to use cash registers and handheld/mobile devices.

Responsabilités

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Connaissances

Customer service

Communication

Technology literacy

Flexible schedule

Team player

Outils

POS system

Cash register

Description du poste

Five Below, Inc. is seeking a Seasonal Sales Associate for the holiday period in New York. The role focuses on delivering exceptional customer service, maintaining an organized sales floor, and ensuring fast, accurate checkout experiences.

The position is part-time and hourly, starting at $17.00 per hour, with flexibility to work day, evening, and weekend shifts during October through January. This role supports store promotions and team goals while ensuring a WOW customer experience.