Holiday Sales Associate - Customer-Driven, Flexible Hours

Five Below, Inc.; Aurora (IL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health coverage

Wellness programs

Benefits site

Job summary

Five Below, Inc. is hiring for a part-time Seasonal Sales Associate to join our team during the busy holiday period. You will deliver outstanding customer service, keep merchandise organized, and ensure the floor is well-stocked while providing seamless checkout experiences at the register.

The role emphasizes strong people and sales skills, attention to detail, and the ability to adapt to a fast-paced store environment from October through January.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Technology

Problem solving

Flexibility

On-the-job training

Job description

Five Below, Inc. is hiring for a part-time Seasonal Sales Associate to join our team during the busy holiday period. You will deliver outstanding customer service, keep merchandise organized, and ensure the floor is well-stocked while providing seamless checkout experiences at the register.

The role emphasizes strong people and sales skills, attention to detail, and the ability to adapt to a fast-paced store environment from October through January.