Holiday Retail Team Lead - Seasonal Operations & Sales

Cherry Hill Programs; Baton Rouge (LA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Same day pay options

Employee Referral Program

Exclusive Holiday Perks for You & Your

Your Family: 10 photo prints

10 free holiday cards

Job summary

Cherry Hill Programs is seeking a part-time seasonal leader to manage a guest-facing team at partner venues in the United States. You will recruit, train, and schedule staff, oversee daily operations, respond to inquiries, and drive sales while ensuring excellent guest service and smooth site performance.

The role requires strong communication, organization, and problem-solving abilities, with flexibility for evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability for required pre-season training.
• Flexible schedule including evenings, weekends, holidays, and peak retail periods.
• Able to work about 40 hours per week with additional hours as needed.
• Able to lift 10–25 pounds and stand for prolonged periods.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.

Skills

Team leadership

Staffing planning

Scheduling

Coaching

Sales performance

Problem-solving

Guest experience

Tools

Microsoft Office

Job description

Cherry Hill Programs is seeking a part-time seasonal leader to manage a guest-facing team at partner venues in the United States. You will recruit, train, and schedule staff, oversee daily operations, respond to inquiries, and drive sales while ensuring excellent guest service and smooth site performance.

The role requires strong communication, organization, and problem-solving abilities, with flexibility for evenings, weekends, and holidays.