Holiday Retail Sales Associate

fivebelow; New York, Webster Groves (NY, MO); On-site; USD 18,000 - 26,000; Part time

Job summary

Five Below is seeking a Seasonal Sales Associate for the holiday season. The role focuses on delivering outstanding customer service, driving sales, and keeping merchandise organized on the floor and at the register.

The position runs October through January and offers hourly pay with flexible shifts. You should be comfortable with technology and able to learn on-the-job, providing a positive shopping experience for guests.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with technology, including cash registers and handheld/mobile devices.
• Able to engage with customers in a professional and courteous manner.
• Willing to learn procedural knowledge via on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Sales skills

Communication

Technology familiarity

Flexible schedule

Tools

Cash register

Hand-held devices

Mobile devices

Job description

Five Below is seeking a Seasonal Sales Associate for the holiday season. The role focuses on delivering outstanding customer service, driving sales, and keeping merchandise organized on the floor and at the register.

The position runs October through January and offers hourly pay with flexible shifts. You should be comfortable with technology and able to learn on-the-job, providing a positive shopping experience for guests.