Holiday Retail Associate - Flexible Hours & Fun Culture

Five Below, Inc.; Zanesville (OH); On-site; USD 12,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates to join during the holiday rush. You will deliver outstanding customer service, keep merchandise organized, stock the floor, and provide seamless checkout experiences at the register.

The role requires flexibility to work day, evening, weekends, and possibly overnight shifts. Candidates should have strong people and sales skills, attention to detail, and comfort with technology such as cash registers and mobile devices.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Cash handling

Communication

Flexibility

Tools

Cash registers

Hand-held devices

Computers

Job description

Five Below is seeking part-time Seasonal Sales Associates to join during the holiday rush. You will deliver outstanding customer service, keep merchandise organized, stock the floor, and provide seamless checkout experiences at the register.

The role requires flexibility to work day, evening, weekends, and possibly overnight shifts. Candidates should have strong people and sales skills, attention to detail, and comfort with technology such as cash registers and mobile devices.