Holiday Retail Associate: Fast-Paced Customer Service

Williams-Sonoma, Inc.; Cincinnati (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Associate discounts across Williams-S名

Competitive pay

Collaborative team environment

Retail experience

Seasonal work

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate in Cincinnati to deliver exceptional customer service on the sales floor, operate the register, and replenish merchandise.

You will help shoppers with product ideas and promotions, process transactions, and keep the store tidy and welcoming during the peak season. The role emphasizes teamwork, reliability, and the ability to handle multiple priorities in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Sales assistance

Point-of-sale (POS)

Communication

Education

High school diploma or equivalent preferred

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate in Cincinnati to deliver exceptional customer service on the sales floor, operate the register, and replenish merchandise.

You will help shoppers with product ideas and promotions, process transactions, and keep the store tidy and welcoming during the peak season. The role emphasizes teamwork, reliability, and the ability to handle multiple priorities in a fast-paced retail environment.