Holiday Retail Assistant Manager — Lead Team & Guest Experience

Cherry Hill Programs; Asheville (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free Santa visit for family

10 photo prints

10 holiday cards

Personal Santa message

Pixie Post access

Job summary

Cherry Hill Programs is seeking a Seasonal Holiday Retail Assistant Manager for Asheville Mall. You will support daily photo operations, help motivate a seasonal team, drive sales, and ensure great guest experiences during the holiday season.

You’ll work alongside the Local Manager in a fast-paced environment, with flexible scheduling including evenings and weekends. This role offers opportunities for extended season work and growth within our souvenir photography division where available.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and elevate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Leadership

Communication

Cash handling

Scheduling

Education

High school diploma

Job description

Cherry Hill Programs is seeking a Seasonal Holiday Retail Assistant Manager for Asheville Mall. You will support daily photo operations, help motivate a seasonal team, drive sales, and ensure great guest experiences during the holiday season.

You’ll work alongside the Local Manager in a fast-paced environment, with flexible scheduling including evenings and weekends. This role offers opportunities for extended season work and growth within our souvenir photography division where available.