Holiday Pop Culture Sales Associate

Pop Mart Americas Inc.; Pleasanton (CA); Presencial; USD 20.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly compensation

Product training

Inclusive team environment

Descripción de la vacante

POP MART is seeking enthusiastic Seasonal Sales Associates in Pleasanton, CA to deliver exceptional customer experiences during the holiday season. You’ll greet shoppers, share product stories, and help customers find items they love, while supporting merchandising and inventory processes.

The role requires strong customer service, excellent communication, reliability, and the ability to work in a fast-paced retail environment. Flexible scheduling, including holidays and weekends, is essential.

Formación

• Must be at least 18 years of age.
• Strong customer service skills and a genuine interest in creating positive shopping experiences.
• Excellent communication and interpersonal skills with the ability to engage customers from diverse backgrounds.
• Ability to work effectively in a fast-paced, high-energy retail environment.
• Strong teamwork, reliability, adaptability, and willingness to support changing business needs.
• Ability to learn product information, point-of-sale systems, and retail operating procedures.
• Strong organizational skills and attention to detail.
• Flexible availability to work mornings, evenings, weekends, holidays, and peak shopping periods.

Responsabilidades

• Deliver an exceptional customer experience by greeting shoppers, building genuine connections, and providing friendly, knowledgeable service.
• Bring the POP MART brand to life by sharing product knowledge, character stories, and excitement for our collectible art toys.
• Help customers discover products they'll love through personalized recommendations and thoughtful engagement.
• Support store sales goals by promoting key products, new releases, Blind Boxes, MEGA collectibles, and accessories.
• Process customer transactions accurately and efficiently using point-of-sale systems.
• Maintain a clean, organized, visually appealing store that reflects POP MART's brand standards.
• Assist with merchandising, product replenishment, shipment processing, and stockroom organization.
• Support inventory accuracy and follow established procedures for merchandise handling and loss prevention.
• Help manage customer traffic, lines, and product launches while maintaining a safe and welcoming shopping environment.
• Collaborate with store leadership and fellow team members to meet daily operational needs, especially during peak holiday shopping periods.

Conocimientos

Customer service

Communication

Interpersonal skills

Teamwork

Reliability

Adaptability

POS systems

Organization

Scheduling flexibility

Educación

High school diploma or equivalent

Herramientas

POS systems

Descripción del empleo

POP MART is seeking enthusiastic Seasonal Sales Associates in Pleasanton, CA to deliver exceptional customer experiences during the holiday season. You’ll greet shoppers, share product stories, and help customers find items they love, while supporting merchandising and inventory processes.

The role requires strong customer service, excellent communication, reliability, and the ability to work in a fast-paced retail environment. Flexible scheduling, including holidays and weekends, is essential.