Holiday Helper

Carter's Retail Inc.; Barboursville (WV); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Discount on brands (30% discount)?

Referral bonuses

Flexible schedules

Job summary

Carter’s, Inc. in Barboursville, WV is seeking a Retail Sales Associate to warmly greet customers and help them find the right products, while explaining styles and features for babies and kids. You’ll use omnichannel options to assist shoppers and handle transactions at the register in a fast-paced environment.

Join a team that values friendly service, flexibility, and strong communication. You may assist with restocking and promotions, and availability may include days, evenings, weekends and

Qualifications

• Strong customer service skills and a friendly demeanor.
• Ability to manage multiple tasks in a busy retail setting.
• Clear verbal and written communication for customer interactions.

Responsibilities

• Resolve customer issues in a confident, proactive manner in a busy retail environment.
• Greet customers warmly and assist with product styles, features and benefits.
• Assist customers using omnichannel channels to ensure a positive shopping experience.
• Execute and expedite point of sale transactions accurately.
• Complete floor replenishment and assist with shipments as needed.
• Explain current promotions and loyalty programs to customers.
• Maintain a safe, clean store and help minimize losses.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Job description

What we love about Carter’s

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits we love

Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. A 30% discount on our brands, referral bonuses, and much more!

What you’ll do

• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits
• Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset
• Demonstrated customer service/engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• A relative in a management role at this store location

You can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter’s for all

Carter's is an Equal Opportunity and Aff… (Minority/Female/Disability/Veteran). Additional information: Applications will be accepted until at least 3 days after the posting date. Carter's does not use AI to make any decision in our hiring process. NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. *Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. We’ve become an industry leader by providing quality – from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We’ve kept our close-knit warmth since our founding. You’ll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?