HOH Shift Supervisor

Appone; Wilmington (DE); On-site; USD 42,000 - 54,000; Full time

Job summary

Dividend Restaurant Group (DRG) is seeking an HOH Shift Supervisor to lead our HOH staff, uphold company policies, and deliver exceptional guest experiences. The role requires an experienced BOH team member who can mentor others and ensure compliance with DRG standards.

The HOH Supervisor will promote DRG's core pillars, manage food quality, safety, and cost controls, and support management in achieving budgets while maintaining high levels of service.

Qualifications

• 2+ years of Kitchen line/BOH experience.
• Ability to interpret and carry out recipes to ensure compliance and minimize waste.
• Strong broiler skills are preferred.
• Excellent attention to detail.
• Demonstrates professional conduct and strong decision making.
• Adheres to appearance standards guidelines.

Responsibilities

• Assists with performance-oriented training.
• Assists Management with organizing, training, and ensuring that all cleaning and food handling procedures are correct, resulting in a clean, safe, and sanitary work environment.
• Upholds all DRG Policies and local health and safety codes.
• Adheres to our standard recipes and techniques for food preparation and presentation to minimize food costs; exercises portion control for all items served.
• Assists management in achieving targeted budgets, goals, and objectives.
• Demonstrates solid knowledge of Policies and Procedures.
• Demonstrates thorough recipe knowledge and awareness of food and beverage quality/safety.
• Responsible for reporting any misconduct or violations of company policy to GM, DO, and Human Resources.
• Responsible for completing all shift checklists.
• Ensures the profitability of restaurant operations by operating within food costs, and labor productivity guidelines.
• Oversees team members to ensure that all food items are prepared to recipe standards and are prepared at the proper temperature.
• Evaluates products to ensure that quality is up to DRG standard.
• Monitors BOH areas to verify that all closing and opening procedures are carried out according to DRG's Protocols and Procedures.
• Displays ownership of DRG's values.

Skills

Broiler skills

Recipe interpretation

Attention to detail

Professional conduct

Decision making

Appearance standards

Education

High school diploma or GED

Food handler certification

Job description

OVERVIEW

ABOUT DIVIDEND RESTAURANT GROUP

Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems and the discipline of its actions. DRG is a guest first and team focused organization that has a successful track record of revitalizing iconic brands and driving value for all stakeholders.

Housed in Denver, DRG brings together some of the country's best-known brands, leveraging an industry-leading platform with a clear vision for continued growth. Our driving mantra- we pay 'dividends' to every stakeholder of our business; our guests, our team members, our vendors and our financial partners, all in different but meaningful ways.

Description

Summary: The HOH Supervisor acts as a working team 'lead' for the HOH staff but does not have salaried management responsibilities. The HOH Supervisor is expected to uphold all company policies, protocols, and procedures and demonstrate a high level of integrity and leadership within the HOH Team. The HOH Supervisor is an experienced BOH Team Member and a resource for other Team Members within the restaurant. As a HOH Supervisor, you will uphold all job duties to the highest professional and business standards at all times by promoting DRG's Core Pillars and providing our guests with an exceptional dining experience.

Essential Duties and Responsibilities:

• Assists with performance-oriented training.
• Assists Management with organizing, training, and ensuring that all cleaning and food handling procedures are correct, resulting in a clean, safe, and sanitary work environment.
• Upholds all DRG Policies and local health and safety codes.
• Adheres to our standard recipes and techniques for food preparation and presentation to minimize food costs; exercises portion control for all items served.
• Assists management in achieving targeted budgets, goals, and objectives.
• Demonstrates solid knowledge of Policies and Procedures.
• Demonstrates thorough recipe knowledge and awareness of food and beverage quality/safety.
• Responsible for reporting any misconduct or violations of company policy to GM, DO, and Human Resources.
• Responsible for completing all shift checklists.
• Ensures the profitability of restaurant operations by operating within food costs, and labor productivity guidelines.
• Oversees team members to ensure that all food items are prepared to recipe standards and are prepared at the proper temperature.
• Evaluates products to ensure that quality is up to DRG standard.
• Monitors BOH areas to verify that all closing and opening procedures are carried out according to DRG's Protocols and Procedures.
• Displays ownership of DRG's values.

Position Requirements

Qualifications/Requirements:

• 2 or more years of Kitchen line/BOH experience.
• The ability to interpret and carry out recipes to ensure compliance and minimize waste.
• Strong broiler skills are preferred.
• Excellent attention to detail
• Demonstrates professional conduct & strong decisions making skills.
• Adheres to appearance standards guidelines.

Educational/Experience Requirements:

• At least six months of related experience preferred.
• High school diploma or general equivalency diploma (GED) preferred.
• Food handler’s certification required or ability to obtain one.

Physical Demands:

• The physical demands described are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.
• While performing the duties of this job, the Team Member will be regularly required to stand, walk, use hands/fingers, to handle or feel; reach with hands and arms; climb or balance; and talk or hear.
• The Team Member will be occasionally required to stoop, kneel, crouch, or crawl and taste or smell.
• Team Member must occasionally lift and/or move up to 50 pounds and frequently lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

DRG Employer LLC reserves the right to revise or change this job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. DRG Employer LLC is an Equal Opportunity Employer committed to building and developing a high‑quality, restaurant operating company by focusing on our key values, our team, and our strategic partnerships.

All qualified individuals seeking job opportunities with DRG Employer LLC will receive consideration for employment and promotion without regard to race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, the presence of non‑job‑related medical conditions, or any other basis prohibited by state or federal laws.

Salary Range

Position HOH Shift Supervisor

Division Sullivan's Steakhouse

Exempt/Non-Exempt Non-Exempt

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.