HOA High-Rise Maintenance Manager

CAP Management - Denver; Denver (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

CAP Management - Denver is seeking a Maintenance Manager to ensure the operational excellence of a high-rise condominium association. You will oversee maintenance teams, provide strategic guidance on mechanical issues, and ensure all maintenance needs are met through the implementation of preventive maintenance plans.

The ideal candidate will have at least 5 years of facility maintenance experience, 2 of which should be in a supervisory role. Strong communication skills and a proactive approach are essential.

Qualifications

• Minimum 5 years of facility maintenance experience.
• At least 2 years in a supervisory or management role (high-rise residential or hospitality experience preferred).
• Strong understanding of high-rise HVAC, plumbing, basic electrical, drywall, life safety systems.

Responsibilities

• Direct the daily engineering needs of the high-rise.
• Negotiate service contracts and manage vendor relationships.
• Develop and execute a rigorous preventative maintenance schedule.

Skills

Solution-Oriented Communication

Proactive Responsiveness

Excellence & Detail

Professional Representation

Collaboration & Communication

Job description

We are seeking a high-caliber Maintenance Manager to oversee the physical integrity and operational excellence of a premier high‑rise condominium association. As the primary steward of the building’s infrastructure, you are more than a technician – you are a proactive leader, a strategic problem-solver, and the professional face of the Association.

This is a hands‑on and collaborative role. The Maintenance Manager will work alongside and collaborate with maintenance teams at neighboring buildings and the Master HOA to ensure proper functioning of the central plant. The Maintenance Manager is expected to lead the building’s Maintenance Team and complete real‑time repairs of plumbing and mechanical systems. The Maintenance Manager is expected to provide strategic guidance to the HOA and its members on plumbing and mechanical issues depending on the nature of the issue (e.g. whether it occurred in common area or in‑unit).

The Maintenance Manager will oversee and complete maintenance performed in common areas and on HOA‑owned assets, such as fitness equipment, elevators, furniture, and more. The Maintenance Manager ensures that all maintenance needs are met by developing and implementing preventative maintenance plans, regular maintenance checklists, and recurring meetings with team members.

Core Competencies

• Solution‑Oriented Communication: You serve as the primary liaison between the Board of Directors, homeowners, and management. You don’t just report problems; you provide solutions.
• Proactive Responsiveness: We build resident loyalty through timely execution and communication. You are expected to complete tasks with clear timelines and expectations. If a solution requires time, you communicate that clearly and professionally.
• Excellence & Detail: We value precision and good judgment. You must be able to prioritize tasks based on their impact on the Association and always strive to "go the extra mile" for the community.
• Professional Representation: You represent the Association and understand the potential impacts of your decisions on the HOA. Whether in a mechanical room or a resident’s unit, you carry yourself with professionalism, empathy, and efficiency.
• Collaboration & Communication: You report to the Association’s General Manager and collaborate with them on building priorities and solutions. Clear communication is expected between you and the General Manager, as well as other on‑site staff, the Board of Directors, and members of the community.

Key Responsibilities

Operational Leadership & Mechanical Oversight

• Direct the daily engineering needs of the high‑rise, ensuring all mechanical, electrical, and plumbing (MEP) systems operate at peak efficiency.
• Work alongside teams to diagnose complex mechanical issues and implement rapid resolutions to minimize resident disruption.
• Oversee the operation and maintenance of mechanical components like valves, motors, variable frequency drives, heat exchangers, fan coil units, and more.
• Work in accordance with HOA governing documents to ensure owner architectural requests are handled correctly. This includes verifying vendor COIs, approving work plans, inspecting work in progress, and more.
• This position may entail supervision of hourly Maintenance Technician(s).

Contract & Project Management

• Negotiate service contracts and manage vendor relationships to ensure the Association receives high‑quality service at a competitive price.
• Supervise on‑site contractors to ensure work aligns with contract specifications and safety standards.
• Coordinate large‑scale capital improvement projects and emergency remediations (e.g. water intrusions or sewer issues).

Preventative Maintenance & Compliance

• Develop and execute a rigorous preventative maintenance (PM) schedule based on manufacturer recommendations and industry best practices.
• Ensure 100% compliance with annual inspections, including fire/life safety systems, backflow devices, and elevator certifications.
• Maintain organized documentation and ensure all regulatory permits are current and displayed.
• Provide budget analysis for maintenance needs, service contracts, and long‑term system updates.
• Analyze utility and repair costs to ensure the building is operating economically and in the best interest of the Association.

Requirements & Qualifications

• Experience: Minimum 5 years of facility maintenance experience, with at least 2 years in a supervisory or management role (high‑rise residential or hospitality experience preferred).
• Technical Knowledge: Strong understanding of high‑rise HVAC, plumbing, basic electrical, drywall, life safety systems, and vertical transportation.
• Availability: Standard 8‑hour shifts, 40 hours per week. Must be available to handle maintenance emergencies as they arise.