HOA Community Association Manager

Associa; Campbell (CA); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Associa's Common Interest Management Services (CIMS), based in Campbell, CA, is seeking a full-time Community Association Manager to oversee day-to-day HOA operations for a portfolio of communities in Northern California.

This hybrid role offers $85,000–$95,000 per year, with a focus on client service, budget management, board communications, and vendor oversight. Strong leadership and interpersonal skills are essential.

Qualifications

• 3+ years’ experience in HOA management or residential property management.
• High School diploma or equivalent.
• Experience with Microsoft 365, Teams, CRM Software, SharePoint & Adobe Acrobat.
• Strong written & verbal communication.
• Strong organization & time management skills.
• Proven ability to navigate complex interpersonal dynamics, and responsive to client needs.
• Ability to facilitate results driven meetings.
• Strong attention to detail, urgency & judgement with the ability to work independently.
• Strong customer service skills and a pleasant and professional demeanor.
• Must have reliable transportation & be able to provide proof of a valid driver’s license and appropriate vehicle insurance.
• CAI and/or CACM Certification(s) a plus.

Responsibilities

• Advise clients on community management and oversight.
• Deliver exceptional customer service to owners in assigned communities.
• Communicate with Board of Directors, vendors, contractors, and homeowners within the communities.
• Reviews and inspects vendor & contractor work, enforcing the rules and regulations of the community.
• Attends & records minutes at monthly board meetings.
• Drafts & manages all formal written communication, including letters, newsletters and official correspondence.
• Prepares & manages annual budget.
• Reviews financial information as prepared by the internal accounting departments.
• Ensures compliance with state and local HOA laws.

Skills

Communication skills

Organization & time management

Customer service

Interpersonal dynamics

Meeting facilitation

Attention to detail

Independent work

Driver's license

Education

High School diploma or equivalent

CAI and/or CACM Certification(s) a plus

Tools

Microsoft 365

Teams

CRM Software

SharePoint

Adobe Acrobat

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Build Your Future, Strengthen Communities – Grow with CIMS
One of the fastest-growing HOA management companies in Northern California is looking for a full-time Community Association Manager to join our team in Campbell, CA! Common Interest Management Services, an Associa company, is a leader in innovative HOA solutions with seven offices across the Bay Area and Central Valley. We're committed to improving communities and delivering outstanding service—come join our team!

Learn More About CIMS

https://commoninterest.com/

Why Work at CIMS

At CIMS, we offer a vibrant and supportive workplace where your work makes a real impact. With growth opportunities and benefits, CIMS is the ideal spot to launch a fulfilling career in the HOA industry. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan with a match, vacation, sick, and holiday pay. We have a Social Committee that organizes fun company events like our Summer Picnic, Holiday Celebration, and virtual team-building activities!

How You’ll Make An Impact

We’re looking for a dynamic individual who will provide day-to-day property management services for a portfolio of homeowner associations. This is a full-time, exempt, hybrid position based in Campbell, CA, Monday–Friday. Salary range is $85,000-$95,000 a year; direct experience is strongly preferred.

• Advise clients on community management and oversight
• Deliver exceptional customer service to owners in assigned communities
• Communicate with Board of Directors, vendors, contractors, and homeowners within the communities
• Reviews and inspects vendor & contractor work, enforcing the rules and regulations of the community
• Attends & records minutes at monthly board meetings
• Drafts & manages all formal written communication, including letters, newsletters and official correspondence
• Prepares & manages annual budget
• Reviews financial information as prepared by the internal accounting departments
• Ensures compliance with state and local HOA laws

Requirements

What You Bring

• 3+ years’ experience in HOA management or residential property management
• High School diploma or equivalent
• Experienced with Microsoft 365, Teams, CRM Software, SharePoint & Adobe Acrobat
• Strong written & verbal communication
• Strong organization & time management skills
• Proven ability to navigate complex interpersonal dynamics, and responsive to client needs.
• Ability to facilitate results driven meetings
• Strong attention to detail, urgency & judgement with the ability to work independently.
• Strong customer service skills and a pleasant and professional demeanor
• Must have reliable transportation & be able to provide proof of a valid driver’s license and appropriate vehicle insurance
• CAI and/or CACM Certification(s) a plus

The primary location for this position is 262 East Hamilton Ave., Suite D Campbell, CA 95008

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.