HOA Assistant General Manager

Desertbreeze Management; Long Beach (CA); On-site; USD 90,000 - 95,000; Full time

Job summary

Seabreeze Management Company in California seeks an Assistant General Manager to support daily operations of residential and commercial associations. You will work closely with the General Manager, handle governance communications, vendor coordination, and event programming.

Ideal candidates have HOA experience, strong organizational skills, and the ability to lift up to 60 lbs for event setup. CMCA/AMS certifications are a plus, and a commitment to exceptional service is required.

Qualifications

• At least 2 years of HOA or resort-style community experience.
• Strong customer service and written communication skills.
• Ability to resolve conflicts and make timely decisions.
• Organizational skills with time management and documentation.
• Knowledge of HOA governance, CC&Rs; Nevada regulations (NRS 116) a plus.

Responsibilities

• Provide confidential admin support to the General Manager and Board.
• Draft correspondence, minutes, and agendas.
• Coordinate workflow, timelines, and inventory.
• Maintain resident database with accounting.
• Prepare monthly Board packets and organize meetings.
• Assist in notices for assessments and governance communications.
• Respond to resident inquiries and track follow-ups.
• Conduct property inspections for violations and maintenance issues.
• Coordinate vendor bids and on-site visits.
• Liaise with contractors to ensure timely project completion.
• Plan community events and promote resident engagement.
• Manage Clubhouse facilities and reservation schedules.
• Support Recreation Committee with budgeting.
• Maintain Clubhouse notices and promotional materials.
• Open/secure Clubhouse; report maintenance issues.

Skills

Customer service

Communication

Problem solving

Time management

Leadership

Team collaboration

HOA operations

Tech literacy

Education

AA Degree

High School Diploma

CMCA/AMS certifications desired

Tools

Property management software

Microsoft Office

Email systems

Digital communication tools

Job description

About Seabreeze Management Company

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington, Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

Full-time

Description

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable,” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary

At Seabreeze Management Company, our motto is “People, Performance, Passion,” and we live that motto every day. By continually improving the service we offer our customers and providing our team with the resources they need, we have the power to create communities wherever we go. Through sound judgement and analytical decision-making, the Assistant General Manager as a compass of our motto and, under the guidance of the General Manager, assists the community General Manager and manages the community Lifestyle program

The Assistant General Manager supports the day-to-day operations of the association and works closely with the General Manager to help keep everything running smoothly. This role includes a mix of administrative tasks, resident communication, and vendor coordination. It’s a great fit for someone who’s organized, dependable, and enjoys being involved in the daily activity of the association.

Essential Duties And Responsibilities

• Provide confidential administrative and project support to the General Manager and Board of Directors.
• Draft correspondence, reports, meeting minutes, and agendas.
• Coordinate office workflow, manage timelines, and maintain inventory and supplies.
• Maintain and update the homeowner and resident database in coordination with accounting.
• Prepare monthly Board packets and assist in organizing meetings, elections, and other governance-related communications.
• Assist in drafting and distributing notices related to assessments, insurance, rule violations, and architectural requests.
• Respond to resident correspondence and track follow-up items.
• Conduct property inspections for rule violations and maintenance issues; compile findings and report to the General Manager.
• Obtain vendor bids and proposals for Board consideration; coordinate on-site vendor visits and project oversight.
• Liaise with contractors and ensure timely, high-quality completion of projects and services.
• Plan and coordinate community social events, classes, and workshops to promote resident engagement.
• Create and distribute monthly event calendars and promotional materials.
• Plan, promote, and execute community social events, classes, and workshops to encourage resident engagement.
• Create a monthly event calendar and coordinate all logistics, including setup, vendor management, and clean-up.
• Supervise the use of Clubhouse facilities and maintain reservation schedules, set-ups, and facility readiness.
• Support the Recreation Committee with meeting attendance, event planning, and budget tracking.
• Maintain Clubhouse bulletin boards, flyer racks, and communication materials with current information.
• Manage event budgets and submit fund requests with supporting documentation.
• Maintain inventory and order supplies for activities and the Clubhouse.
• Assist with preparation and deposits for special events and resale shop accounts.
• Open and secure the Clubhouse as needed; report facility concerns or maintenance needs to the General Manager.
• Ensure compliance with Clubhouse rules and recommend updates where appropriate.
• Provide hands-on assistance for event set-up and breakdown, including lifting tables/chairs (must be able to lift up to 60 lbs).
• Manage waste disposal after events and handle trash receptacle duties weekly.
• Other duties as assigned

Requirements

Knowledge, Skills and Experience:

• At least 2 years of relevant experience, with prior HOA or resort-style community exposure strongly preferred. High school diploma or equivalent; two-year degree highly desirable
• Customer Service & Communication -Strong interpersonal skills to effectively engage with residents, vendors, Board members, and staff—both in person and in writing.
• Problem Solving & Decision-Making -Ability to assess situations, resolve conflicts, and make sound, timely decisions that align with community standards.
• Organizational & Time Management -Capable of managing multiple priorities, meeting deadlines, and maintaining accurate records and follow-ups.
• Leadership & Team Collaboration -Experience supporting or managing teams, providing guidance, and fostering a collaborative, solutions-focused environment.
• Knowledge of HOA Operations -Familiarity with HOA governance, CC&Rs, compliance procedures, budget processes, and property maintenance. Familiarity with CC&Rs and Nevada HOA regulations (NRS 116) is a plus
• Technology Proficiency - Comfortable using property management software, Microsoft Office Suite, email systems, and digital communication tools.

Minimum Education

College coursework or AA Degree required

License/Permits/Certifications Required

High School Diploma or equivalent required. Bachelor’s degree preferred.

CMCA® and AMS® designations desired.

Availability

Regular business hours and must be available for Board meetings after regular business hours, as necessary.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Renee Lott at [phone].

Salary Description

$90,000-$95,000.00/year