HNS Compliance Specialist

City of Charlotte; Charlotte (NC); On-site; USD 67,000 - 96,000; Full time

Job summary

The City of Charlotte’s Housing & Neighborhood Services Department seeks a Compliance Specialist to ensure adherence to local, state, and federal regulations while supporting contract reviews and financial audits.

This role emphasizes customer service, collaboration with internal teams and external partners, and monitoring performance measures within City reporting systems; reports to Admin & Innovation Division Manager.

Qualifications

• Excellent oral and written communication with varied audiences.
• Strong interpersonal and relationship-building skills.
• Excellent organizational, planning, and time management abilities.
• Ability to analyze financial data and audits.
• Ability to interpret federal, state, and local regulations.
• Analytical thinking and problem-solving.

Responsibilities

• Ensure compliance with local, state, and federal regulations.
• Assist in review of department contracts prior to execution.
• Assist with training delivery as needed for compliance with regulations.
• Assist with review of department Financial Partners’ funding requests.
• Review department’s financial and program audits as required by HUD’s Financial Management Regulations for funded contracts.
• Assist with ensuring contracts with established CBI goals are meeting reporting and compliance requirements.
• Assist with monitoring and inputting department’s Performance Measures into City’s Reporting System.
• Assist with researching/fulfillment of public records requests.
• Assist with processing employee travel and P-card reconciliation
• Assist the Finance team with contract processing in the City’s financial system.

Skills

Communication skills

Interpersonal skills

Organizational skills

Financial analysis

Regulatory knowledge

Critical thinking

Team player

Customer service

MS Office

Education

Bachelor's degree in accounting or business

Master's degree

Associate's degree

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Department: Housing & Neighborhood Services Department
Salary: $66,826.00 - $96,061.79 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our Guiding Principles Include

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

Summary

Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives; Code Enforcement, which works to improve the appearance of communities and maintain standards of living; Housing Services, which provides housing and other programs and services for families residing in the City of Charlotte; CharMeck311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County; and the Office of Youth Opportunities, which works with youth and young adults in the community to provide resources and opportunities for growth and upward mobility. The Compliance Specialist will be part of a professional team responsible for ensuring compliance with local, state, and federal regulations. The Compliance Specialist provides excellent customer service to colleagues within the Housing & Neighborhood Services Department as well as our Financial Partners. A core expectation for this role is to model exceptional customer service in every interaction. In addition, the Compliance Specialist will embrace the City’s vision for Exceptional Customer Service Every Day. This position reports to the Admin & Innovation Division Manager.

Major Duties And Responsibilities

• Ensure compliance with local, state, and federal regulations.
• Assist in review of department contracts prior to execution.
• Assist with training delivery as needed for compliance with regulations.
• Assist with review of department Financial Partners’ funding requests.
• Review department’s financial and program audits as required by HUD’s Financial Management Regulations for funded contracts.
• Assist with ensuring contracts with established CBI goals are meeting reporting and compliance requirements.
• Assist with monitoring and inputting department’s Performance Measures into City’s Reporting System.
• Assist with researching/fulfillment of public records requests.
• Assist with processing employee travel and P-card reconciliation
• Assist the Finance team with contract processing in the City’s financial system.

Knowledge, Skills & Abilities

• Excellent oral and written communication skills with varied audiences.
• Excellent interpersonal and relationship building skills.
• Strong organizational, planning, and time management skills.
• Ability to analyze financial data and financial audits.
• Ability to interpret federal, state, and local regulations.
• Analytical ability, strong critical thinking, and problem-solving skills.
• A self-starter able to work well in a team-based environment under limited supervision with effective interpersonal skills and a high energy.
• Ability to effectively deal with internal and external customers, vendors, and contractors.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.

Preferred Qualifications

• Undergraduate degree in accounting or business administration with an emphasis in Finance
• Experience administering federal grants
• Bilingual (Spanish/English) a plus, but not required

Minimum Qualifications

High school graduate or equivalent and five years related work experience, an associate’s degree and three years related work experience, a bachelor’s degree and one year related work experience, or master’s degree, along with knowledge of Microsoft Office.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
Our culture is to serve the community honorably.

Benefits

The City of Charlotte provides a comprehensive benefits package to eligible employees.

The City of Charlotte is a drug and alcohol-free workplace.