Hiring Fair: Evening Route Merchandisers (Delivery)

Crafty; Hayward (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Full-time benefits

Walk-in interviews

Stable schedule

Job summary

Crafty is hiring for a Route Merchandiser role in Hayward, CA. You will manage client kitchens, perform daily deliveries, and support on-site operations at multiple California sites.

The position emphasizes reliability, safety, and strong communication with clients and teammates. Crafty offers a full-time role with benefits and a competitive hourly wage.

Qualifications

• Must be able to lift up to 50 lbs daily and safely handle bulky items up to 150 lbs.
• Reliable and proactive in client interactions and problem solving.
• Valid driver’s license required for driving routes and deliveries.

Responsibilities

• Merchandise client spaces and keep office kitchens & pantries organized.
• Deliver products to client locations; complete 5–8 stops per shift.
• Safely operate box trucks and follow route procedures.
• Provide excellent on-site customer service and communicate client needs to Crafty team.

Skills

On-site logistics

Customer service

Safety compliance

Time management

Job description

Who We Are

Crafty elevates workplace food and beverage programs with enhanced services managed through one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with some of the world’s biggest brands to foster a culture of employee connectivity and productivity.

Who We Are

Crafty elevates workplace food and beverage programs with enhanced services managed through one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with some of the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees each month. Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment, and more. At Crafty, our people are our greatest asset because they are the ones who make our company a place worth being part of. And of course, the snacks are the cherry on top! Crafty is growing our Route Merchandiser team based out of our Hayward, CA fulfillment center, and we are looking for dependable, hard-working individuals to join our team.

Join us at our hiring fair on Tuesday, September 29th from 12pm - 6pm

Location: 2263 National Avenue, Hayward, CA 94545

We Are Hiring For

• Evening Route Merchandisers (Drivers)

Good To Know

• You’ll drive an 18-foot box truck
• No CDL or special driver's license required

We Offer

• Walk-in interviews
• Competitive pay of $28/hour plus full-time benefits
• A stable schedule and consistent work

The Role

Hayward, CA

Responsibilities

• Merchandising: Take pride in your spaces by owning client’s office kitchens & pantries and highly organized storage rooms.
• Delivery: Successfully complete 5-8 delivery stops during your day where you will safely navigate the loading/unloading of the delivery truck, delivering product directly into our client locations.
• Safe Driving: Safely maneuver one of our box trucks through a route delivering food, beverages, and smiles to our clients. (Valid Driver's license required)
• Customer Service: Engage with our clients and other Crafty team members onsite, delivering the highest quality service
• Maintenance + Inventory: Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget)
• Communication: Communicate and elevate any location needs or safety concerns to the Crafty team, and accurately complete pre/post route paperwork

This role is a full-time, hourly role within Crafty supporting our California market.

Schedule Options

• Option 1: Monday to Friday, 5:00 PM - 1:30 AM (5 shifts, 8 hours each)
• Option 2: Monday to Thursday, 5:00 PM - 3:30 AM (4 shifts, 10 hours each)
• Option 3: Tuesday to Friday, 5:00 PM - 3:30 AM (4 shifts, 10 hours each)

Required Attributes

• Client Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions.
• Effective Communicator: Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions.
• Operationally Sound: Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.
• Reliable: Shows accountability, punctuality, and consistency in fulfilling commitments. Maintaining high service standards, fostering client trust, and contributing to operational efficiency.
• Resilient: Quickly adapts to change, anticipates and addresses challenges with strong problem-solving skills, and maintains a positive attitude to ensure ongoing success.
  • The role frequently requires lifting items weighing over 50 lbs throughout the day and safely handling bulky items up to 150 lbs.
• Collaborative:
  • Encompasses the ability to work effectively with others towards shared goals while providing and receiving constructive input to enhance individual and team performance
  • Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success.
• Adherence to Standards: The commitment to following established guidelines, regulations, or protocols consistently.
• Attention to Detail: Demonstrates exceptional attention to detail by meticulously overseeing merchandising, inventory management, and ownership responsibilities to ensure precision, consistency, and excellence in all aspects of operations.

Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

Expected Results

Goal

Deliver a top-tier Crafty quality client experience through exceptional on-site operations, ensuring all client sites meet and exceed their goals. This will support our client retention goal of 99% annually (for at least six consecutive months, regardless of client site) by implementing these key initiatives:

• Initiative #1: Task Ownership: Complete daily task lists with an average of 95% shift completion week over week as measured via Tableau on a monthly basis.
  • On time arrival at client site (hitting delivery windows)
  • Complete task list
  • Task list needs to be rated "good"
• Initiative #2: Quality control: Maintain an average of 95% or greater on all quality control checks quarterly.
• Initiative #3: Client Satisfaction: Assist in supporting all client requests for inventory management on a weekly basis, working with your manager and the site point of contact.

What We Offer

Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way. We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events! Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.

Our compensation amount for this role is $28 per hour. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.