Hiring Event - Part Time Associate Banker North Central SD (30 Hours)

JP Morgan Chase; San Diego (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver warm, personalized service in a branch setting. You will greet clients, assist with accounts, and guide customers through digital banking tools to meet their financial goals.

You will work with the team to provide seamless service, learn products quickly, and maintain compliance with all policies and procedures. The role emphasizes hospitality, trust, and long-term client relationships.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients.
• Exceed client expectations by servicing accounts and opening new ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking, including Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions and sharing product knowledge to help clients reach financial goals.
• Perform branch operations and manage cash devices in line with bank policies.

Skills

Client service

Relationship building

Effective communication

Tech-savvy

Team collaboration

Education

High school diploma or GED

Job description

Job Description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting‑edge financial technology combined with friendly and attentive service. Your role will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals.

Job Responsibilities

• Create a welcoming environment by delivering attentive and friendly service, greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, checking clients into the waiting queue, and scheduling or canceling client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, regulatory and banking requirements.
• Educate and assist clients with day‑to‑day banking transactions, including the use of technology self‑service options such as the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, adhering to all bank policies and procedures.

Required Qualifications, Capabilities, and Skills

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, and Skills

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Federal Deposit Insurance Act

This position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer is contingent on JPMorgan‑Chase's review of criminal conviction history, including pretrial diversions or program entries.

Equal Opportunity Employer Statement

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Benefits

We offer a competitive total rewards package including base salary based on role, experience, skill set, and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation. Benefits include health care coverage, on‑site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.