Position Summary
We are seeking a highly organized, detail-oriented, and dependable HIM / Medical Records Custodian to join our busy 10-physician care center. This position is responsible for maintaining the accuracy, integrity, confidentiality, and accessibility of patient health records while supporting physicians and staff with timely medical-record services.
The ideal candidate:
- Understands the importance of accurate health information, has strong knowledge of HIPAA and medical-record requirements, and can effectively manage competing priorities in a fast-paced medical practice.
applicable regulations. - Ensure patient records are complete, accurate, properly filed, and readily accessible to authorized staff.
- Process medical-record requests, including requests from patients, attorneys, insurance companies, other healthcare providers, and authorized third parties.
- Respond to record requests within required timeframes while following appropriate authorization and release procedures.
- Monitor and process incoming medical records, referrals, reports, correspondence, and other health information.
- Maintain strict confidentiality of protected health information and follow HIPAA and other applicable privacy requirements.
- Communicate professionally with patients, providers, staff, outside medical facilities, and other authorized requestors.
- Perform other HIM and medical-record duties as assigned.
Location: Proliance Edmonds Orthopedic Center (Edmonds, WA)
Schedule: Monday - Friday, 8:00am - 5:00pm
Key Duties and Responsibilities
The key duties and responsibilities of the Health Information Management Specialist include, but are not limited to:
- Responsible for maintaining accurate tracking file for receipt of dictation and signatures.
- Communications with physicians and their care teams to ensure timely receipt of dictation and signatures.
- Responsible for meeting active annual goals for the medical records department with chart audits and compliance.
- Verify and operate within state mandated requirements for medical records requests.
- Issue invoices and track payments from entities requesting medical records.
- Retrieve appropriate chart documentation as indicated by the facility policy for returning patients.
- Maintain confidentiality and compliance measures for medical records maintenance at the center.
- Tracking completion of pathology reports.
- Assist with the registration of surgery patients including obtaining all appropriate insurance information and signatures from patients.
- Assist in retrieval hospital/ER records for all transfer patients and/or cases.
- Accountable for reporting occurrences through the established reporting process related to employee and/or patient/visitor events.
- Fosters the developmental and educational process of self, colleagues, trainees and students (includes functioning as a preceptor as needed).
- Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements.
- Assists in managing controllable costs by the proper, non-wasteful use of Surgery Center resources.
- Any and all other duties as assigned including those assigned to Patient Services Representative (see Patient Services Representative Job Description).
Education/Experience
- High School diploma/GED or equivalent
- Medical terminology knowledge preferred
- Two years of experience in related field preferred
Knowledge, Skills and Abilities
- Comply with company policies, procedures, practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
- Demonstrate prompt and reliable attendance
- Work in the surgery center during business hours
- Travel independently throughout the surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations, if required
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.