HIM Manager

101 Southeast Health; United States; On-site; USD 85,000 - 115,000; Full time

Job summary

Southeast Health is seeking an HIM Manager to oversee health records, ensuring confidentiality, integrity, and accessibility under applicable laws. The role leads HIM staff, provides ongoing training, and coordinates information release for internal and external customers.

It also supports regulatory compliance and special projects across departments. The manager will collaborate with IT, Clinical Departments, Billing and Revenue Cycle to optimize data flow and documentation practices, while

Qualifications

• RHIT certification and 5 years of relevant experience
• Two (2) years of supervisory experience overseeing staff guidance and development, workflow optimization, performance management, and regulatory compliance
• Demonstrates knowledge of HIPAA, HITECH Act, and state health information laws
• Proficient with Electronic Health Record (EHR) systems and reporting tools

Responsibilities

• Oversee all aspects of health records management and confidentiality
• Ensure compliance with federal, state, and organizational regulations
• Lead training for HIM staff and participate in material development
• Collaborate with IT, Clinical Departments, Billing and Revenue Cycle
• Manage budget planning and HIS operational improvements
• Coordinate release of information and legal records processes
• Supervise staff, timekeeping, and performance evaluations
• Act as liaison to internal/external customers regarding medical records

Skills

Leadership

Communication

Problem-solving

Time management

Team development

HIPAA compliance

EHR systems

Microsoft Office

Education

Associate’s degree in health information technology

RHIT

Bachelor’s degree in health information management

RHIA

Tools

Epic

OnBase

Job description

Job Description Summary

The Health Information Management (HIM) Manager is responsible for overseeing all aspects of health records, ensuring their integrity, confidentiality, and accessibility in compliance with federal, state, and organizational regulations. This role manages HIM staff performance, facilitates timely training, and acts as a key liaison for internal and external customers regarding the legal medical record and release of information functions. The manager also plays a crucial role in adapting departmental operations to evolving regulatory requirements and supporting special projects.

Essential Functions

• Manages and maintain all aspects of health records
• Maintains confidentiality per policy and regulations
• Ensures HIM guidelines are met in conjunction with regulatory and organizational needs
• Ensures HIM staff consistently meet productivity, timeliness, and quality standards
• Provides timely training as needed
• Prepares status reports, materials, and documentation for reporting to senior management or committees, as needed
• Assists with the development of training material for the department and organization if needed
• Ensures Epic and OnBase work queues are worked timely and accurately
• Acts as a liaison to customers including initial point of contact for questions regarding legal medical record
• Assists with department special projects as requested
• Researches and applies federal, state and voluntary regulatory standards that relate to privacy and security
• Assists Director in compliance with legal, regulatory, and organizational requirements for record-keeping to include the destruction and disposal of obsolete records in accordance with hospital policies and regulations mandated by Health Care Authorities in the state of Alabama
• Assists with the planning for implementation of new state and federal government requirements within the department and organization
• Assists with and answer questions on release of information functions
• Reviews and releases patient health records to authorized person(s) and/or health care facilities upon receipt of appropriate documentation authorizing releases
• Produces records in court when requested by subpoena
• Provides fill in assistance as needed
• Manages departmental resources effectively, including equipment, supplies, and technology, contributing to budget planning and oversight as needed
• Identifies opportunities for process improvement within HIM operations to enhance efficiency, accuracy, and compliance
• Collaborates actively with other departments (e.g., IT, Clinical Departments, Billing, Revenue Cycle) to resolve complex issues related to health information, system integration, and data flow
• Collaborates with Human Resources on all HR-related matters, including disciplinary actions and termination requests
• Supervises staff, managing timekeeping, ETO requests, and performance evaluations
• Performs other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee safety

Supervised Positions

Health Information Specialist, HIM Document Integrity Analyst, Supervisor Medical Records/HIM System Administrator

Qualifications

Minimum Education Required

• Associate’s degree in health information technology, medical assisting, or related field
• Registered Health Information Technician (RHIT)

Minimum Education Preferred

• Bachelor’s degree in health information management, health informatics, public health, healthcare administration, or another related field
• Registered Health Information Administrator (RHIA)

Minimum Experience Required

• RHIT certification and 5 years of relevant experience
• Two (2) years of supervisory experience overseeing staff guidance and development, workflow optimization, performance management, and regulatory compliance

Minimum Experience Preferred

• RHIA certification with 3 years of relevant experience
• Three (3) or more years of supervisory experience overseeing staff guidance and development, workflow optimization, performance management, and regulatory compliance

Required Knowledge/Skills/Abilities

• Maintain current certifications as required
• Demonstrates responsibility for educational requirements as evidenced by reading all assigned related references, and attending all required educational meetings, or webinars, and completing annual Symplr requirements
• Ability to motivate, lead, and develop a high-performing team
• Excellent written and verbal communication skills for clear and professional interactions with diverse audiences
• Ability to identify, analyze, and resolve problems in a timely and effective manner
• Organizational skills with the capacity to manage multiple priorities, use time efficiently, and consistently meeting deadlines
• Fluent in Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and proficient with Electronic Health Record (EHR) and document management systems (e.g., Epic, OnBase, if applicable)
• In-depth knowledge of medical documentation requirements, health record content, and the principles of Health Information Management
• Strong grasp of medical terminology, anatomy, and physiology
• Comprehensive understanding of healthcare regulations (e.g., HIPAA, HITECH Act, state medical record laws) and privacy/security standards
• Ability to work independently and demonstrate self-motivation and proactive problem-solving
• Meticulous detail-oriented approach to ensure accuracy and compliance in all aspects of health information management
• Proven ability to adapt to changes in the work environment, technology, and regulatory landscape
• Commitment to maintaining strict patient confidentiality and data security

Commitment to Our Six Ground Rules

Person in this position is required to understand, agree upon and follow our Six Ground Rules: No excuses. We are a team. Bring up your ideas. Poor performance will be addressed. ‘That’s not my job’ is not acceptable Manage Up. In addition to the above, home office employees are expected to: Maintain professional decorum and dress appropriately for virtual meetings Need to focus and manage distractions Protect company’s information Strong work ethic is a must

Shift Details

• FTE 1
• Type Regular

Equal Employment Opportunity

Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

About Southeast Health

Southeast Health is an academic community-based health system serving the healthcare needs of 460,000 residents in southeast Alabama, southwest Georgia, and the Florida panhandle. The organization includes Southeast Health Medical Center, a 420-bed hospital with the region’s largest medical group and the Alabama College of Osteopathic Medicine (ACOM), the state’s largest medical school. The philanthropic arm of the organization is the Southeast Health Foundation, and its population health division is Southeast Health Statera Network. Southeast Health, a not-for-profit organization, exists to promote healing, prevent disease, educate medicine’s brightest minds, and bring wellness and prosperity to the region it serves. Delivering excellent patient care and top‑notch educational experiences begins with great employees, which is why we constantly strive to improve the work experience for our 3,000 team members.