HIM Data Coordinator

University of Utah Health; Salt Lake City (UT); Hybrid; USD 60,000 - 75,000; Full time

Job summary

University of Utah Health is seeking a HIM Data Coordinator to investigate and resolve complex medical record issues, ensuring accurate patient identities and reliable data for care teams.

The role combines on-site and remote work in a hybrid model after training; RHIA/RHIT preferred, EPIC experience, and strong attention to detail are essential for success.

Qualifications

• Associate's degree in a computer-related field or equivalent.
• Three years of experience in a Health Information Department or equivalent.
• Extensive knowledge of health information processes, HIPAA and regulatory agencies.
• Course work in Medical Terminology, Anatomy, Physiology, and basic Coding.

Responsibilities

• Responds to issue resolution requests from clinicians, hospital departments, patients, and families in a timely manner.
• Educates employees on reporting and correcting mistakes in health record documentation.
• Researches potential MPI duplicates and merges medical records according to procedures.
• Maintains and updates demographic information in the MPI system to ensure accuracy.
• Investigates reports of mis-identity or identity theft in collaboration with Privacy Office.
• Identifies and researches charting errors and rectifies MPI compromises using correction functions.
• Coordinates correction efforts with other departments and audits historical records.
• Coordinates with Registration, Billing, Social Work, and other departments to handle records with confidentiality in HIPAA.
• Works with IT to identify/document issues and supports systems improvement initiatives.
• Manages proxy access to MyChart portal based on forms and provides documents for scanning.
• Assists with high-level identity issues on rotating on-call schedule.

Skills

Attention to detail

Analytical thinking

Problem solving

Independent work

Communication

Diplomacy and professionalism

Team collaboration

Multilingual

Education

Associate's degree in computer-related field

3 years Health Information experience

HIPAA knowledge

Medical Terminology/Anatomy course work

Tools

Epic PowerChart

Document tracking systems

Billing/Coding systems

Microsoft Office 365

Job description

Overview

Do you enjoy helping patients through indirect patient care? Do you enjoy detective work and solving complex problems? Are you a strong decision-maker with excellent attention to detail? If so, we may have the perfect opportunity for you!

The Health Information Identity and Chart Correction team is hiring a HIM Data Coordinator to investigate and resolve complex cases, helping our care team deliver the best possible care to our patients through accurate and reliable medical records.

This position is ideal for someone who is highly organized and detail-oriented, with excellent communication, problem-solving, and decision-making skills. An RHIA or RHIT credential is preferred, along with HIM experience. EPIC experience is a plus.

If you are passionate about helping patients behind the scenes and enjoy putting the pieces together to solve complex problems, we would love to hear from you!

Work Style:

Following a comprehensive training period, a hybrid work arrangement (combination of on-site and remote work) may be available based on department needs.

Responsibilities

Essential Functions

• Responds to issue resolution requests from clinicians, hospital departments, patients, andfamilies in a timely manner. Educates employees on reporting and correcting mistakes in health record documentation.
• Keeps current on changes in regulations and policies affecting patient identity management,sharing with other departments. Prepares meeting materials and conducts meetings to educate staff, and collaborates with both intradepartmental teams and external department representatives on issues related to patient identity.
• Researches and analyzes potential MPI duplicates and merges medical records according toprocedures. Disseminates merge and MRN changes to all downstream systems and departments. Determines patterns of redundant MRN creation and communicate findings to HIM management and other departments as necessary.
• Maintains and updates demographic information in the MPI system to ensure the most currentand accurate identification of each patient. Monitors and evaluates patient demographic overlay changes to ensure integrity of patient information. Analyzes and reports trends in erroneous demographic changes.
• Investigates reports of mis-identity or identity theft in close collaboration with the Privacy Office.
• Identifies and research charting errors, including incorrect patient selections and rectify MPIcompromises using chart correction functions such as contact moves, unmerges, and documentation revision. Coordinates correction efforts with other affected departments by assigning and verifying completion of chart correction tasks. Audits historical medical records to ensure proper procedures were followed.
• Coordinates with Registration, Billing, Social Work, and other appropriate departments to handlehe records of adopted children in a consistent manner that maintains patient family confidentiality and adheres to HIPAA regulations.
• Works closely with IT to identify and resolve complicated documentation issues. Develops andexecutes reports, provides support and data to IT for systems improvement initiatives, and contributes to information quality and integration projects.
• Manages proxy access to MyChart patient portal based on authentication of completed formsand provide documents for scanning.
• According to rotating on call schedule, assists with high level identity issues that occur outside ofregularly scheduled shift.

Knowledge / Skills / Abilities

• Knowledge of EHRs (Power chart and Epic), document tracking systems, and/or billing/coding systems.
• Detail oriented with analytical capabilities and deductive reasoning skills. Composure, tact andmaturity required in the interaction with physicians, coworkers and other customers.
• Ability to work independently without direct supervision. Demonstrated problem-solving skills.Proficiency with Epic and Microsoft Office 365 preferred.
• Knowledge of HIM operations (registration, documentation, and release of information).Understanding of the business impact of data integrity issues.
• Demonstrated professionalism by developing loyalty, teamwork and respect with colleagues atall levels within the organization. Good facilitation and conflict resolution skills.
• Aptitude for problem-solving involving complicated, interrelated and sometimes conflictingcomponents requiring careful observation, pattern identification and strict adherence to process sequencing.
• Ability to communicate with diplomacy and professionalism in both writing and speech.
• Strong ability to calmly manage simultaneous priorities, comfortable taking direction fromcolleagues at all levels, skillful working as a facilitator between multiple parties, able to maintain clear focus and work successfully under stressful conditions.
• Capacity to produce quality work in both collaborative and independent tasks.

Qualifications

Required

• Associate's degree in a computer related field, or equivalency.
• Three years of experience working in a Health Information Department, or equivalency.
• Extensive knowledge of health information processes and HIPAA and other regulatory agencies.
• Course completion in Medical Terminology, Anatomy, Physiology, and Basic Coding.

Qualifications (Preferred)

Preferred

• Knowledge of EHR, document tracking systems, and/or billing/coding systems.

Working Conditions and Physical Demands

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Listening, Sitting, Speaking

Multi-lingual Candidates Welcomed

Employee must be able to meet the following requirements with or without an accommodation.

To inquire about this posting, email: [e-mail]

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or Hospitals and Clinics Human Resources at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 85627
Reg/Temp Regular
Employment Type Full-Time
Shift Evening
Work Schedule Monday-Friday 3:00pm-11:30pm Weekends & Holidays 8am-4:30pm
Clinical/Non-Clinical Status Non-Clinical
Location Name Business Services Building
Workplace Set Up Hybrid
City SALT LAKE CITY
State UT
Department COR CST 17A HEALTH INFO DEPT
Category Health Information Management
Workplace Set Up Hybrid