Highway Safety Specialist (Wt: Mv Compliance Examiner) - 76002321

Business and Financial Operations; Orlando (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

The Florida Department of Highway Safety and Motor Vehicles seeks a Highway Safety Specialist to investigate consumer complaints against motor vehicle dealers and conduct inspections for compliance with title and registration laws. The role supports licensing processes and verifies vehicle identification to ensure regulatory compliance.

The position is located in the North Orlando Region within the Division of Motorist Services, Bureau of Dealer Services, and emphasizes accurate written

Qualifications

• Skill in using Microsoft Word and Excel.
• Excellent customer service and ability to work with varied customers in stressful situations.
• Ability to understand, interpret, and apply rules, regulations, policies, and procedures.
• Skill in performing investigative work and preparing accurate written reports.
• Skill evaluating applications for licensure and permits.
• Knowledge of automotive parts and repairs.

Responsibilities

• Investigates consumer complaints against motor vehicle, mobile home, and recreational vehicle dealers.
• Conducts record inspections and compliance reviews of franchised and independent dealerships.
• Provides licensing assistance and enforces title and registration laws.
• Performs vehicle identification verification as part of regulatory compliance.

Skills

Customer service

Investigative work

Rule interpretation

Written reports

Licensure evaluation

Automotive knowledge

Tools

Microsoft Word

Microsoft Excel

Job description

This Highway Safety Specialist position within the Florida Department of Highway Safety and Motor Vehicles investigates consumer complaints against motor vehicle, mobile home, and recreational vehicle dealers, and conducts record inspections and compliance reviews of franchised and independent dealerships. The role is located in the North Orlando Region under the Division of Motorist Services, Bureau of Dealer Services, and involves licensing assistance, enforcement of title and registration laws, and vehicle identification verification.

Key qualifications

• Skill in using Microsoft Word and Excel
• Skill in providing excellent customer service and working with varying customers in stressful situations
• Ability to understand, interpret, and apply rules, regulations, policies, and procedures
• Skill in performing investigative work and preparing accurate written reports
• Skill evaluating applications for licensure and permits
• Knowledge of automotive parts and repairs