Highland Park Carwash Team Member

Sun Day Carwash; Los Angeles (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Sun Day Carwash, Inc. in Los Angeles, CA is seeking energetic Team Members for a combined Hospitality & Tunnel role.

You will greet guests at the point of sale, explain carwash packages, upsell memberships, and help keep the facility clean and safe while delivering a fun, high-energy experience. Roles include both Hospitality and Tunnel duties: welcoming customers, guiding cars, inspecting vehicles, and completing daily checklists to ensure a smooth carwash operation and exceptional guest

Qualifications

• Excellent interpersonal and communication skills.
• Ability to think on your feet and react to customer preferences.
• Availability to work a varied, flexible schedule to meet business needs.
• Ability to work outdoors on your feet for several hours at a time.

Responsibilities

• Hospitality: Work the point of sale.
• Greet and check-in carwash guests.
• Sell carwashes, memberships and merchandise to customers.
• Explain the differences between offerings to customers.
• Visually inspect cars before they enter the carwash.
• Be attentive and always maintain a safe environment for customers and coworkers.
• Complete daily checklists to keep our facility clean and organized.

Skills

Excellent interpersonal and comms

Think on your feet

Flexible schedule

Outdoor work

Job description

*LOOKING FOR BOTH FULL-TIME AND PART-TIME EMPLOYEES*

Job Summary:

We're looking for energetic Team Members who take pride in making someone else's day brighter. Our Hospitality & Tunnel Team Members embody our culture by leading with warmth and kindness in interactions with customers and colleagues, and contributing to creating the positive, up-beat environment our customers and Team Members can feel. We expect Hospitality & Tunnel Team Members to greet customers with warmth, energy and enthusiasm, and provide a level of service that exceeds expectations. We rely on our Hospitality & Tunnel Team Members to ensure that our customers have fun and leave the carwash feeling a sense of pride and renewal. We empower Hospitality & Tunnel Team Members to find ways to make each customer's day.

Duties & Responsibilities:

Hospitality

• Work the point of sale
• Greet and check-in carwash guests
• Sell carwashes, memberships and merchandise to customers
• Explain the differences between offerings to customers
• Visually inspect cars before they enter the carwash
• Be attentive and always maintain a safe environment for customers and coworkers
• Complete daily checklists to keep our facility clean and organized

Tunnel

• Scrub and pre-wash cars before they enter the carwash tunnel
• Visually inspect cars before they enter the carwash tunnel
• Guide cars onto the carwash conveyor
• Make sure customers put cars in neutral, turn windshield wipers off, take foot off the brake and take hands off the steering wheel once car is loaded on the conveyor
• Be attentive and always maintain a safe environment for customers and coworkers
• Be polite and available to address any customer concerns in a professional manner
• Give customers information about carwash packages and club memberships
• Complete daily checklists to keep our carwash facility clean
  

Required Experience, Education, & Skills:

• Excellent interpersonal and communication skills
• Ability to think on your feet and react to customer preferences
• Availability to work a varied, flexible schedule to meet business needs
• Ability to work outdoors on your feet for several hours at a time

About Highland Park Car Wash:

We're believers that the magic of the carwash lives in the details. We're innovating by injecting modern technology into the carwash experience through physical and digital experiences. We take risks and try new things without losing sight of what makes the carwash special in the first place - feelings of fun, renewal and pride. Read a note from our co-founder, Justin, and more about our company values here: https://www.sundaycarwash.com/our-story.