High Value Case Manager

Morgan & Morgan, P.A.; Phoenix (AZ); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking a High Value Case Manager in Phoenix, AZ. This salaried, in-office role requires strong organization to manage a varied caseload, assist attorneys with settlements, and prepare documents.

Applicants should be customer-focused and empathetic, with a commitment to durable outcomes. A generous bonus plan is included for full-time staff. The role involves daily client contact, coordinating with insurance carriers and medical providers, and handling case files from

Qualifications

• Bachelor’s degree preferred.
• 2+ years in legal or insurance adjustment.
• Strong written and verbal communication.
• Ability to multitask in a fast-paced environment.
• Attention to detail with calendar, discovery, and filings knowledge.

Responsibilities

• Provide proactive daily interaction with clients, insurance companies, and medical providers.
• Order medical records and communicate with providers.
• Gather documents to support injury and liability positions.
• Interact with carriers and healthcare providers to secure records and balances.
• Negotiate settlements with insurers and deductions with providers.
• Maintain organized case files and prepare comprehensive demands.

Skills

Dispute resolution

Multitasking

Communication skills

Organization

Client interaction

Education

Bachelor’s Degree (preferred)

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

As a High Value Case Manager, you must be highly organized and able to work on a varied caseload, take pride in what you do, you will assist the attorney in developing settlements, preparing documents and correspondence as needed.The ideal candidate is customer focused and empathetic. This salaried position comes with competitive pay and a generous bonus plan.

Responsibilities

• Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers, both via phone and in person
• Order medical records from providers and communicate with them during course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers
• Negotiate deductions of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carries
• Interact with attorneys and present case synopsis when required
• The role is in-office five days per week
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bachelor’s Degree (preferred)
• Prior experience as a case manager (preferred)
• At least 2 years of legal or insurance adjuster experience
• Ability to multitask, organize, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Strong written and verbal communication skills, as well as attention to detail
• Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, calendar depositions, mediation, and hearings
• Winning attitude

#LI-EL1

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Morgan & Morgan, P.A.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.