High Value Case Manager

morganmorganjobsapplynow; Detroit (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan is seeking a High Value Case Manager to support attorneys in settlements, document preparation, and correspondence, while managing a varied caseload. The ideal candidate is organized, client-focused, and empathetic, with a strong compliance mindset and teamwork.

This salaried position offers a generous bonus plan and a comprehensive benefits package. The role emphasizes in-office collaboration, experience in legal or insurance settings, and the ability to multitask effectively in

Qualifications

• Bachelor's Degree (preferred).
• Prior experience as a case manager (preferred).
• At least 2 years of legal or insurance adjuster experience.
• Ability to multitask in a fast-paced environment with minimal supervision.
• Strong written and verbal communication skills with attention to detail.
• Proficient knowledge of motions, discovery, evidence, litigation docs, court rules, procedures, calendar depositions, mediation, and hearings.
• Strong negotiating skills.

Responsibilities

• Provide proactive, daily interaction with clients, insurance companies, and medical providers via phone and in person.
• Order medical records from providers and communicate with them during treatment.
• Obtain documents to support injury and liability positions.
• Interact with insurance carriers and healthcare providers to secure records and balances.
• Negotiate case settlements with insurance carriers.
• Negotiate deductions of outstanding medical balances with providers.
• Work with coworkers involved in case management and support of files.
• Maintain organized case files.
• Prepare comprehensive demands and support submission to carriers.
• Interact with attorneys and present case synopsis when required.
• The role is in-office five days per week.
• Perform other related duties as assigned.

Skills

Negotiation

Multitasking

Communication

Attention to detail

Time management

Legal experience

Education

Bachelor's Degree (preferred)

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

As a High Value Case Manager, you must be highly organized and able to work on a varied caseload, take pride in what you do, you will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. This salaried position comes with competitive pay and a generous bonus plan.

Responsibilities

• Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers, both via phone and in person
• Order medical records from providers and communicate with them during course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers
• Negotiate deductions of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carries
• Interact with attorneys and present case synopsis when required
• The role is in-office five days per week
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bachelor's Degree (preferred)
• Prior experience as a case manager (preferred)
• At least 2 years of legal or insurance adjuster experience
• Ability to multitask, organize, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Strong written and verbal communication skills, as well as attention to detail
• Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, calendar depositions, mediation, and hearings
• Strong negotiating skills

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-EL1

#LI-EL1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

• Medical and dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.