High-Energy Guest Experience Associate (Front Desk/Café)

Urban Air; Gilroy (CA); On-site; USD 20,664 - 27,552; Full time

Job summary

Urban Air Adventure Parks in Gilroy is hiring for multiple positions including Court Monitor, Front Desk, Party Host, and Café Roles. Candidates must have reliable transportation and the ability to work flexible shifts. Ideal candidates are energetic individuals with strong customer service skills. Previous experience in retail or hospitality is preferred but not essential. This role is a great opportunity for those looking to join a fun and dynamic team in the leading indoor adventure park.

Qualifications

• Must have reliable transportation to and from the Park.
• Ability to work at least one shift between Monday-Thursday and two shifts between Friday-Sunday.

Responsibilities

• Monitor activity in the court area and ensure safety.
• Assist guests at the front desk and manage customer inquiries.
• Host parties and provide an enjoyable experience in the café.

Skills

High-energy individual with excellent customer service skills

Previous work experience in retail or hospitality preferred

Job description

JOB SUMMARY
Urban Air is seeking qualified and energetic individuals for Court Monitor, Front Desk, Party Host and Café Positions. Applicants MUST have reliable transportation to and from the Park, and must possess the ability to work at least one (1) shift between Monday-Thursday and two (2) shifts between Friday-Sunday.

SKILLS AND QUALIFICATIONS

• High-energy individual with excellent customer service skills
• Previous work experience in retail or hospitality preferred, but not required

We encourage, but do not require, athletic-minded individuals to apply due to the physical nature of the business as all team members are required to perform to equal levels of performance or greater.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

ABOUT URBAN AIR ADVENTURE PARKS

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

Urban Air Gilroy is an equal opportunity employer.