High-Earning Garage Door Technician — Career Growth

IBP; Raleigh (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K) Roth 401(k) with company match

Longevity Stock Program

IBP Foundation

Paid vacation and holidays

Opportunities for growth and advance

Employee Financial Assistance Program

Life Insurance

Job summary

Custom Door & Gate, part of the IBP family, is seeking a Garage Door Technician to install, repair, and maintain residential and commercial garage doors and related systems. You will help ensure safety, quality, and customer satisfaction on every project.

With up to 2 years of industry experience, you will diagnose issues, perform routine maintenance, use hand and power tools, and collaborate with the team to deliver efficient service while upholding safety standards and accurate documentation.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of experience as a Garage Door Technician or in a related field.
• Strong knowledge of various garage door models, components, and systems.
• Proficiency in troubleshooting and repairing garage door systems.
• Ability to effectively use hand and power tools specific to the garage door industry.
• Excellent customer service skills and ability to communicate technical information to non-technical customers.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Install, repair, and maintain a variety of residential and commercial garage doors and related components, including springs, cables, rollers, tracks, openers, and safety sensors.
• Conduct inspections to assess existing garage door conditions and recommend appropriate repair or replacement options.
• Troubleshoot and diagnose issues with garage door systems and provide effective solutions.
• Perform routine maintenance tasks, such as lubrication, adjustments, and alignment, to ensure optimal performance and longevity of garage doors.
• Provide excellent customer service, addressing customer inquiries, concerns, and requests professionally and on time.
• Collaborate with team members to ensure efficient and smooth workflow, especially during busy periods or complex projects.
• Adhere to safety guidelines and protocols to ensure a safe working environment for yourself and others.
• Keep accurate records of work performed, materials used, and customer interactions.

Skills

Customer service

Troubleshooting

Problem solving

Communication

Manual dexterity

Tool proficiency

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Job description

Custom Door & Gate, part of the IBP family, is seeking a Garage Door Technician to install, repair, and maintain residential and commercial garage doors and related systems. You will help ensure safety, quality, and customer satisfaction on every project.

With up to 2 years of industry experience, you will diagnose issues, perform routine maintenance, use hand and power tools, and collaborate with the team to deliver efficient service while upholding safety standards and accurate documentation.