High Bay Operator (Union)

Fanatics Commerce; Pennsylvania; On-site; USD 32,000 - 46,000; Full time

Job summary

Fanatics Commerce is seeking a High Bay Operator to support accurate inventory and fast order fulfillment in our PA warehouse. You will pick orders using picking sheets and RF Scanners, and put away goods to maintain stock accuracy across the warehouse.

This role operates at an incentive pace within a production shift, requiring stamina and safe equipment operation. After training, you will work independently to meet daily targets, support overtime when needed, and contribute to a culture of

Qualifications

• Must be able to operate at a production pace with accuracy.
• Physical stamina to stand, lift, and move items throughout shifts.
• Commitment to safety and following warehouse procedures.

Responsibilities

• Pick customer orders using picking sheets and RF scanners.
• Put away finished and blank goods to maintain inventory accuracy.
• Operate crown lift safely after training.
• Maintain attendance and be available for overtime when needed.

Skills

Order picking

Inventory accuracy

Team collaboration

Tools

RF Scanner

Crown lift operation

Job description

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the High Bay Operator will play a critical role in maintaining accurate inventory and fulfilling customer orders efficiently across the warehouse.

ROLE OVERVIEW

The High Bay Operator is responsible for picking customer orders using picking sheets and RF Scanners, and putting away finished and blank goods in storage racks to ensure inventory accuracy across the warehouse. This role operates at an incentive pace within a production shift environment, requiring physical stamina, safe equipment operation, and the ability to work independently after training. The High Bay Operator delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

• Collaborate with supervisors and fellow associates to meet daily order fulfillment targets and production goals.
• Support a safe, organized, and efficient warehouse floor by adhering to all team protocols and assigned duties.
• Demonstrate reliability through consistent attendance and a willingness to contribute during overtime as needed.

Fan & Customer Impact (Obsessed with Fans)

• Accurately pick customer orders using picking sheets and RF Scanners to ensure fans receive the right product, on time.
• Contribute to order accuracy and quality by following established warehouse processes with care and attention to detail.
• Support the timely movement of finished and blank goods so that fan-facing fulfillment commitments are consistently met.
• Uphold inventory integrity so that product availability data reflects real on-hand stock across the warehouse.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Learn and apply RF Scanner functionality and the work order process to improve speed and accuracy on the warehouse floor.
• Adapt to training on crown operation and other equipment, embracing new tools that drive operational efficiency.
• Identify opportunities to work smarter and more safely within established production workflows.
• Demonstrate curiosity and openness to process improvements that enhance warehouse throughput and inventory accuracy.

Ownership & Execution (Determined & Relentless Mindset)

• Execute order picking and putaway tasks with accuracy and urgency, meeting or exceeding incentive pace standards.
• Operate a crown lift safely and in full compliance with all safety requirements after completing required training.
• Work independently after the training period, managing assigned tasks without the need for constant supervision.
• Maintain a strong attendance record and a production-shift mindset, including availability for overtime as required.

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working