Hi‑Tech Client Success Manager: Growth & Delivery Leader

DXC Technology Company; California; On-site; USD 96,000 - 178,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Job summary

DXC Technology Company is seeking a seasoned Client Success Manager (CSM) in California to drive client satisfaction, growth, and operational excellence across complex engagements. You will own all aspects of CES delivery, manage renewals, forecast revenue, and lead cross-functional collaboration for optimal value realization.

The role emphasizes governance, resource alignment, and strong client partnerships to deliver on strategic objectives, while maintaining high standards for profitability

Qualifications

• Proven experience in client relationship management and growing accounts.
• Senior Client Success Manager experience in HI-Tech industry.
• Authorized to work in the US without sponsorship now or in the future.
• Strong delivery excellence and full lifecycle project leadership track record.
• Ability to demonstrate ROI and business impact for clients.

Responsibilities

• Own CES delivery on the account, including contract renewal, client satisfaction, profitability and resourcing.
• Collaborate with other offerings to deliver a full-stack experience and clear ownership.
• Drive on-account growth through pipeline development and revenue forecasting.
• Lead and align internal and client-facing teams, reporting progress to leadership.
• Ensure governance, change controls, and post-project learning to improve outcomes.
• Partner with cross-functional teams to align client objectives and identify value opportunities.

Skills

Client Relationship Management

Delivery Excellence

Value Realization

Account Growth

Internal Orchestration

Resilience

Digital Agility

Job description

DXC Technology Company is seeking a seasoned Client Success Manager (CSM) in California to drive client satisfaction, growth, and operational excellence across complex engagements. You will own all aspects of CES delivery, manage renewals, forecast revenue, and lead cross-functional collaboration for optimal value realization.

The role emphasizes governance, resource alignment, and strong client partnerships to deliver on strategic objectives, while maintaining high standards for profitability