HHC-Greenwood- Sales Associate

Central Network Retail Group, LLC (CNRG); Greenwood (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

401k with employer match

Employee Assistance Program

Part-Time benefits include Vision, and

Job summary

Central Network Retail Group, LLC (CNRG) in Greenwood, MS is hiring a Customer Service - Retail Sales Associate. You greet customers, help locate products, answer questions, and process payments at the register.

You will maintain a clean, stocked sales floor, replenish inventory, and assist with loading items. This hourly non-exempt role includes benefits and an employee discount.

Qualifications

• Retail sales or customer service experience preferred.
• Strong math, reading, writing and speaking skills, friendly demeanor.
• Ability to communicate by telephone and e-mail.
• Basic knowledge of lumber/building materials or hardware is helpful.

Responsibilities

• Greet customers, assist with locating products and making purchases.
• Operate cash register, handle payments, issue receipts.
• Maintain a clean, organized sales floor and stock displays.
• Follow loss prevention policies and assist with opening/closing duties.
• Respond to inquiries and provide product knowledge and installation guidance.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Telephone & email communication

Math skills

Reading & writing

Education

High school diploma or equivalent

Tools

POS systems

Job description

Key Duties And Responsibilities

• Greet customers and provide friendly, helpful service
• Assist customers in locating products and making purchasing decisions
• Answer questions about merchandise, pricing, and promotions
• Operate the cash register, handle payments, and issue receipts
• Maintain a clean, organized, and well-stocked sales floor
• Replenish inventory and organize displays as needed
• Follow all company policies and procedures, including loss prevention
• Assist with opening and closing duties as required
• Handle customer complaints or direct them to a manager when necessary
• Stay informed on new products, sales, and store promotions
• Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate. The greeting should include an open-ended question such as “How may I assist you today?” or “What can I help you find today?”
• Practice excellent customer service and listen intently to customer needs.
• Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG.
• Perform sales counter functions such as order entry, special orders, and price lookup.
• Accept and respond to telephone inquiries from customers in a polite manner that provides the information sought by the customer.
• Write sales orders and special orders using CNRG point-of-sale systems in an appropriate manner and so orders are processed completely and correctly by suppliers the first time.
• Assist in cycle counting of inventory according to a schedule established by management.
• Assist with customer loading of items purchased in the store as necessary..
• Follow company safety guidelines and basic safety practices at all times. Participate in regular store safety meetings.

Qualifications

Must be able to perform each duty and responsibility in a satisfactory manner. Qualifications include previous work experience dealing with retail sales or general customer service. Must possess strong math, reading, writing, and speaking skills, and a friendly demeanor. Must possess problem-solving ability and good organizational skills, and must be able to communicate using telephone and e-mail. Basic knowledge of lumber, building materials, or general hardware merchandise is required, and specific departmental expertise is preferred. Must be able to lift and load merchandise weighing up to 100 lbs. for various amounts of time, lift and load merchandise over six feet off the ground, climb a ladder, and maneuver safely at the store. High school diploma or equivalent is preferred.

CNRG offers a range of benefits for both Full Time and Part Time employees:

• All levels of employment enjoy our fantastic employee discount
• 401k with employer match
• Employee Assistance Program
• Part-Time benefits include Vision, Dental, Critical Illness, and an Accident plan
• Full-Time benefits include the additional benefits of Medical, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services

This job is an hourly position (non-exempt from overtime). Though successful sales associates may be considered for other opportunities within the company, the position carries no guarantee of career progression. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

#INDCNRG

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.