HFS USCAN Operations Leader

GE HealthCare

Massachusetts

On-site

USD 184,800 - 277,200

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan with contributions

Tuition reimbursement

Paid time off

Job summary

A global medical technology leader is seeking a Director for their Equipment Leasing and Loan Division. The ideal candidate will drive operational excellence, manage cross-functional teams, and ensure regulatory compliance while supporting strategic growth initiatives. This role is critical for improving customer satisfaction and operational performance, and requires a Bachelor's degree and 10 years of relevant experience. A competitive salary range of $184,800–$277,200 is offered, with additional benefits provided.

Qualifications

10 years of experience in leasing and loan operations or related.
Strong analytical skills linking business strategy, operations, and financials.

Responsibilities

Drive operational excellence and customer satisfaction.
Lead cross-functional teams across multiple functions.
Define and track KPIs to measure operational performance.

Skills

Leadership

Operational excellence

Regulatory compliance

Analytical skills

Communication skills

Education

Bachelor's degree in Finance, Accounting, Economics, or related field

MBA or master's degree in related field

Job description

Job Description Summary

This role provides critical leadership to GE Healthcare Equipment Leasing and Loan Division (Healthcare Financial Services, HFS). The responsibility of this role is to drive operational excellence, regulatory compliance, and customer satisfaction while supporting strategic growth initiatives.

This is a highly visible role that provides critical insights to leadership, collaborates with multiple functions internally, and engages with external stakeholders including banking partners and system vendors.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities

Be the change agent for people, process, and systems
Develop and execute operational strategies aligned with business goals.
Lead cross-functional teams across loan processing, leasing operations, servicing, and customer support
Implement a scalable system which supports business growth, drives automation and simplification, reduces complexity and customization
Build and mentor a high-performing cross-functional team, build agility amongst the team, create a sustainable business model
Collaborate with sales, credit, product, and technology teams to support new product launches and market expansion.
Serve as a key liaison with external partners, vendors, and healthcare clients.
Streamline workflows for loan origination, underwriting, documentation, funding, and servicing
Define and track KPIs to measure operational performance and customer satisfaction.
Prepare and present reports to executive leadership on operational health and strategic initiatives.
Implement digital tools, AI/ML technology to improve turnaround times and reduce operational risk
Drive continuous improvement initiatives to enhance efficiency, scalability, and service quality
Partner with legal and compliance teams to manage audits and regulatory reviews
Foster a culture of accountability, innovation, and customer focus.

Qualifications

Bachelor's degree in Finance, Accounting, Economics, or a related field
10 years of experience in leasing and loan operations or related

Desired Characteristics

MBA or a master's degree in a related field
Relevant certifications (CFA, CPA, or CTP) preferred
Excellent presentation, facilitation, and communication skills
Ability to manage multiple high priorities and high visibility deliverables
Strong analytical skills: able to clearly link business strategy, operations, and financials
Adaptable/Flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

For U.S. based positions only, the pay range for this position is $184,800.00-$277,200.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No

Seniority level