Hep-C Navigator

AIDS Center of Queens County, Inc.; New York (NY); On-site; USD 23,000 - 32,000; Part time

Job summary

AIDS Center of Queens County, Inc. is seeking a part-time harm reduction outreach worker to conduct street outreach, enroll clients, and assist with service referrals at the Richmond Hill Main Site.

The role requires bilingual English/Spanish communication, the ability to work some evenings and holidays, and a respectful, non-judgmental approach to clients who use drugs. Healthcare navigation and documentation duties are also included.

Qualifications

• Previous street outreach or peer work experience.
• Knowledge of HIV/AIDS, HEP C, safe injection practices, overdose prevention.
• Bilingual English/Spanish required.
• Willingness to work some evenings and occasional holiday hours.
• Ability to relate to active drug users respectfully and without judgment.
• Culturally competent to work with diverse gender identities and sexual orientations.

Responsibilities

• Conduct outreach and client enrollment.
• Complete intake assessments and assist navigation through referrals.
• Refer clients to supportive services and health insurance.
• Provide client accompaniment and appointment reminders.
• Conduct health promotion services and risk-reduction counseling.
• Facilitate case conferences with the provider team.
• Assist with medication coverage and discharge/transition planning.
• Maintain accurate and up-to-date client/peer chart records.
• Complete other duties assigned by the Syringe Services Program Coordinator or Director of Harm Reduction Services.

Skills

Outreach experience

Bilingual English/Spanish

Cultural competence

Non-judgmental approach

Evenings/holiday hours flexibility

Client navigation & referrals

Job description

Responsibilities

• Conduct outreach and client enrollment.
• Complete the participants intake assessment and assist clients in navigation through service referrals.
• Refer and assist clients in accessing supportive services and health insurance.
• Provide client accompaniment.
• Conduct appointment reminders.
• Conduct health promotion services.
• Facilitate case conferences with the provider team.
• Conduct medication coverage assistance.
• Conduct discharge/transition planning services.
• Fulfil the program’s operational and administrative duties and maintain accurate and up-to-date client/peer chart recording.
• Provide individual health education and risk reduction counseling to program clients/peers.
• Complete other duties assigned by Syringe Services Program Coordinator or the Director of Harm Reduction Services.

Required Qualifications & Skills

• Previous experience in street outreach or peer work.
• Knowledge of HIV/AIDS, HEP C, safe injection practices, overdose prevention and other relevant issues.
• Bilingual, English/Spanish, *REQUIRED*
• Willingness to work some evenings and occasional holiday hours.
• Ability to relate to active drug user respectfully and without judgment.
• Must be culturally competent and able to work with individuals from non-traditional backgrounds in terms of gender identity and sexuality.

Position Details

Reports To: Syringe Services Program Coordinator

Location: Richmond Hill Main Site

Classification: Part-Time, Non-Exempt Employee

Hourly Rate: $20 per hour, 25 hours per week