Henderson Team Member PT

Paycom - ATS; Galesburg (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tip eligible

Job summary

Paycom - ATS in the United States is seeking a Car Wash Attendant to safely load vehicles and greet guests while following the 4 Steps of Service to enhance the guest experience.

You will perform safety inspections, operate car wash equipment, assist in nightly close, train new team members, and maintain a clean facility. Tips are available as part of compensation.

Qualifications

• Customer service experience preferred.
• Willingness to learn safety procedures.
• Able to follow instructions and maintain cleanliness.

Responsibilities

• Greet guests and guide vehicles through the car wash tunnel.
• Perform safety inspections of vehicles before wash.
• Complete daily shift reports documenting performance.
• Maintain a clean, organized car wash facility and backroom areas.
• Assist in loading and unloading vehicles and equipment.
• Learn and follow all safety procedures and codes of conduct.

Skills

Guest service

Safety awareness

Conflict resolution

Training teammates

Teamwork

Tools

Bug prep gun

Car wash equipment

E-stop locations

Job description

This position is accountable for the following KPIsValues: Excellence, Hard work, Stewardship, Difference, and Community100% Vehicles Prepped and Loaded Safely100% Daily Operational Tasks CompletedThe basic job duties for this position are as followsKnowledgeable on property safety and layoutsKnowledgeable of what not to washKnowledgeable of tunnel equipmentGreet guest as they approach the car wash tunnelSafely guide and load each vehicle per sizeUse bug prep gun to properly prepare vehicles for wash processRemove mud in wheel wells when appropriatePerform safety inspection of vehicles before washMake key adjustments to car wash equipmentKnowledgeable on E-Stop LocationsHandle tunnel incidents effectively and safelyResponsible for vacuum service processParticipate in the nightly close down checklistEngage with each guest using the 4 Steps of ServiceKnowledgeable on 3 Single Wash packagesInforms all retail guests about MembershipsAble to present our DifferenceTrain new Team Members on approved training modulesAid in member visit success rate. License Plate Recognition//RFID sticker readsCommunicates key vehicle information and equipment retracts to crewVacuum area observance for guest satisfactionKnowledgeable on membership managementIs fluent in the LEAP Conflict Resolution processComplete daily shift report to document shift performanceMaintains clean, organized car wash facilityLearn how to safely open and close the car wash with leadershipSafely use ladders and engage e-stop while cleaningLearn backroom safety and equipment knowledgeAdhere to all company policies, procedures, safety standards and codes of conductFollow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicalsAssist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lotWilling to work in all weather conditions (cold,hot,wet,rain,snow)Able to lift up to 50 lbs.On your feet 100% of the day and outsideAttend all mandatory training sessionsAttend all mandatory team meetings and cleaning.This position is eligible for cash and digital tips