Helper in Citrus!

Waste Pro, USA; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Waste Pro is seeking a Helper to assist a refuse truck driver on pre-assigned routes, collecting garbage, yard waste, and recycling. The role emphasizes safe operation, courteous service, and teamwork in a municipal-leaning environment.

Responsibilities include lifting, loading and compacting waste, assisting the driver, and maintaining cleanliness at the site and truck. The position may involve emergency work and additional routes as needed.

Qualifications

• Be able to follow safe operating practices.
• Be able to learn and use interpersonal skills relating to good customer service.
• Be able and willing to work in a team environment.
• Be able to read, write and comprehend reports well enough to complete daily assignments.

Responsibilities

• Picks up solid waste and places it in the back of a rear load garbage truck on specified routes, often manually.
• Provides courteous and expeditious customer service on all aspects of refuse operation.
• Ensures garbage and recyclables are picked up and transferred properly; may require using back door.
• Answers questions for residents and directs them to Customer Service or appropriate offices.
• Follows safety policies including ANSI and OSHA.
• Assists the driver in safely backing up the truck by directing the driver from the ground.
• Cleans behind the compactor blade and cleans the hopper and truck at shift end or as needed.
• Reports safety or customer service issues to driver and supervisor immediately.
• Performs manual cleanup and restores customers’ containers after spills.
• May work during emergencies and assist other routes as needed.
• Performs other job-related duties as assigned.

Skills

Safety first

Customer service

Team environment

Reading & writing basic

Job description

SUMMARY OF POSITION

The Helper is responsible for assisting the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling.

ESSENTIAL JOB FUNCTIONS

1. Picks up solid waste and places it in the back of a rear load garbage truck on specified routes, often done manually or by pushing a tote to a tipper. Lifts and carries trash bags, bulk items and containers to the truck for disposal. Climbs onto and off of the rear truck step to load refuse, waste and carts. Operates the packing mechanism to compact waste into the truck.
2. Provides a safe and distinctly different level of service through courteous and expeditious customer service in all aspects of refuse operation to the general public and customers. Exhibits a positive attitude towards the company, customer, and municipal goals.
3. Ensures garbage and recyclables at residences are picked up and transferred properly; pickup may require using the back door.
4. Answers questions for residents and directs them to contact Customer Service or the appropriate government office for additional information.
5. Must comply with all ANSI (American National Standards Institute), OSHA (Occupational Safety and Health Administration), and company safety policies including Waste Pro Absolute Guidelines.
6. Assists the driver in safely backing up the truck by directing the driver from the ground.
7. Cleans behind the compactor blade with shovel and hoe when directed. Sprays and cleans the hopper and truck at the end of each shift or as needed.
8. Reports any safety or customer service related issues to driver and supervisor immediately.
9. Performs a variety of manual duties in the clean-up of scattered refuse; cleans up the area around accidental waste spills and ensures customers’ containers are replaced properly.
10. May be required to work during emergency situations.
11. Assists other routes as needed to complete daily work.
12. Performs other job‑related duties as assigned.

OTHER JOB RESPONSIBILITIES

• Employees in this job classification must attend and participate in corporation‑sponsored training courses as assigned.
• Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro.
• Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT

Works in a variety of environmental conditions, including wide temperature and weather variations such as heat, cold, snow, rain, wind; noise and vibrations, fumes, odors and dust.

QUALIFICATIONS

• Be able to follow safe operating practices.
• Be able to learn and use interpersonal skills relating to good customer service.
• Be able and willing to work in a team environment.
• Be able to read, write and comprehend reports well enough to complete daily assignments.

SPECIAL CONSIDERATIONS/PHYSICAL WORK REQUIREMENTS

1. Physically able to push or pull independently (unassisted) 50 pounds between 800 and 1000 times a day.
2. Physically able to lift independently (unassisted) 50 pounds from the ground to waist height between 800 and 1000 times a day.
3. Physically able to get up and down from the cab of a commercial motor vehicle between 800 and 1000 times a day.
4. Physically able to bend at the waist and knees between 800 and 1000 times a day.
5. Physically able to work 8 to 12 hours in extreme weather conditions (heat, cold, rain, and snow).
6. Ability to ride on the outside of the truck while servicing residential customers in low MPH areas.