Helper

Casella Waste Systems, Inc; City of North Tonawanda (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance & Disability

401K

Tuition Assistance

Job summary

Casella Waste Systems, Inc is seeking a Helper to assist drivers on residential and commercial routes, delivering exceptional customer service while following health and safety protocols. You will load and unload containers, operate a hoisting device, and assist with backing maneuvers in all weather.

The role requires lifting 50 lbs repeatedly and is a fast-paced, safety‑driven environment. Qualification includes a High School Diploma or GED, legal work eligibility in the U.S., and

Qualifications

• High School Diploma or GED required.
• Must be legally eligible to work in the United States.
• Physical ability to lift 50 lbs repeatedly and work in varying weather conditions.
• Excellent verbal and written communication, relationship management, and customer service skills.
• Pre-employment testing including a drug screen is required.

Responsibilities

• Load and unload residential and/or commercial containers manually or mechanically.
• Maneuver containers at curbside, dockside, or other locations to complete service.
• Operate hoisting device to lift and empty bins into the truck hopper.
• Return serviced bins to their original position with covers properly in place.
• Assist driver with backing maneuvers and safe route completion.
• Lift and load trash/recycling into the truck in various weather conditions.

Skills

Customer service

Teamwork

Communication skills

Safety awareness

Education

High School Diploma or GED

Job description

Position Summary

The Helper performs duties and operations to assist driver’s complete customer routes with a focus on providing exceptional customer service and adhering to all health and safety protocols.

Hiring Range: $18-$20/ hourly

Key Responsibilities

• Loads and empties residential and/or commercial containers into truck manually or mechanically.
• Maneuvers containers that are staged curbside, dockside, carryout, or require pullout to complete service.
• Operates hoisting device to lift and empty bins or containers into truck hopper.
• Places any and all bins serviced at any customer location back where they were picked-up from in the up-right position with covers placed back on the containers.
• Assists driver with all backing maneuvers while on route.
• Loads trash and recycling into a rear load truck in fluctuating weather conditions.
• Lifts 50 pounds constantly throughout the day while able to maintain the stamina to successfully complete the duties of this physically demanding position.
• Always maintains a safe working environment.
• Works in a high pace ever changing industry.
• Communicates in a professional manner when dealing with customer and other employees.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a High School Diploma or GED and must be legally eligible to work in the United States. The physical ability to lift 50lbs. constantly throughout the day and work under many different weather conditions is expected.

Excellent verbal and written communication skills, outstanding relationship management skills, and dedication to providing excellent customer service is desired. It is also important that the candidate has demonstrated the ability to work as part of a team in a collaborative environment, has a proven work ethic, and has proven commitment to safety.

This position requires successful completion of pre-employment testing, including a drug screen.

Attributes

Positive, team-oriented individual who has a strong work ethic, is committed to safety, customer driven, open to personal and professional training and development.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.