Heavy Equipment Technician (Field)

Komatsu America Corp.; Sparks (NV); On-site; USD 80,231,000 - 149,001,000; Full time

Benefits offered by this job

Competitive pay

Career advancement

Employee discounts

Tool allowance

OEM dealership

Job summary

Komatsu America Corp. in Sparks, NV is seeking a skilled Field Technician to maintain and repair heavy equipment, cranes, diesel engines, and related machinery.

This on-site role starts at our Sparks location, with extensive training and opportunities to advance within the West Team. You will apply technical skills, work safely, document repairs, and provide reliable quotes while traveling as needed; preferred candidates have 5+ years of hands-on experience, a diesel background, and strong

Qualifications

• High school diploma or GED required; Associate degree preferred in Diesel Technology or related field.
• Valid Driver's License and ability to travel as needed.
• Experience maintaining and repairing heavy equipment and diesel engines.

Responsibilities

• Maintain and repair equipment to achieve high performance and reliability.
• Deliver accurate repair quotes and document work orders.
• Adhere to safety policies and regulatory requirements at all times.
• Diagnose mechanical and technical issues using diagnostic procedures.
• Ensure timely completion of work orders with quality workmanship.
• Support work at customer facilities with on-site deployments when required.
• Foster accurate record-keeping and continuous process improvement.

Skills

5+ years experience

Diesel engines

Electrical troubleshooting

Strong communication

Safety compliance

Education

Associate degree

Tools

Diagnostic tools

Onboard diagnostics

Fleet software

Job description

Requisition ID: 33821

Onsite or Remote: Onsite Position

Join Komatsu and Be Part of Something Big

Schedule: First Shift, Monday through Friday
Hourly Pay: $28 - $52 per hour depending on experience

Company Overview:

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. If you have experience maintaining and repairing construction equipment, cranes, diesel engines, on-highway truck and bus, marine and industrial equipment we would like to talk to you about transitioning your knowledge and experience through extensive training to work on Komatsu and the allied OEM products we represent. To learn more aboutKomatsu Company-Owned Dealers , visit our website!

Why Join the Komatsu Company-Owned Dealer West Team :

• Competitive Compensation
• Career Planning and Advancement
• Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
• Tool allowance to ensure you have the best equipment for the job
• ... and working for an OEM owned dealership!

Job Overview

In this role, you will contribute to maintaining and repairing equipment crucial to our operations, applying your technical skills and problem-solving abilities to ensure optimal performance. This position supports work happening at our customer facilities. Join us in a career that not only challenges and rewards but also evolves with the industry advancements and your professional aspirations. This person will initially work out of our Sparks, NV location familiarizing themselves with Komatsu operations before moving into a service truck.

Key Job Responsibilities

• Achieve and maintain an annual repair efficiency rate of at least 85% by delivering high-quality mechanical repairs and services.
• Ensure that rework hours are kept under 3% of total billed hours to maximize efficiency and customer satisfaction.
• Adhere strictly to standardized repair times and actively work toward meeting or exceeding balanced scorecard objectives, contributing to overall company performance metrics.
• Prioritize health and safety in every task, strictly following all regulatory and company policies to maintain a secure working environment.
• Accurately maintain detailed documentation related to repair processes, parts used, and time spent, while implementing contamination control measures to protect equipment integrity.
• Provide precise and timely quotes for repair services, maintaining transparent communication and exceptional customer service at every stage.
• Diagnose mechanical and technical issues using advanced troubleshooting procedures, ensuring all repairs are thoroughly tested, validated, and meet quality standards before completing work orders.
• Apply systematic failure analysis techniques to diagnose complex problems effectively, facilitating long-term solutions and minimizing recurring issues.

Qualifications/Requirements

• Minimum requirement of a high school diploma or GED; Associate Degree in Diesel Technology or related field is highly preferred.
• CDL preferred
• At least 5 years of hands-on experience in a similar mechanical or field technician role, or an equivalent combination of education and practical experience.
• Demonstrated strong communication skills, capable of providing excellent customer interactions and clear reporting.
• Proficiency with fundamental arithmetic required for precise measurement and calculation during repairs.
• Competency in basic computer applications necessary to manage work orders, documentation, and communication tools.
• Exceptional troubleshooting skills with the ability to swiftly and accurately diagnose mechanical problems.
• Solid mechanical aptitude with familiarity in diesel engines, heavy machinery, or related equipment technologies.
• Flexibility to work varied schedules, including potential shift work, to meet operational demands efficiently.

Additional Information

Additional requirements include certifications for operating forklifts and manlifts, enhancing safety and operational capability on-site. MSHA certification and respirator training may be required depending on specific job assignments. Candidates must possess a comprehensive basic mechanics toolset and hold a valid Driver's License to accommodate travel as part of the field technician duties.

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world! #LI-CB1