Heavy Equipment Service Technician

SanCrest; Mesa (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

SanCrest is seeking a Heavy Equipment Field Technician/Mechanic to diagnose, repair, and maintain trenching and underground construction equipment at customer locations.

Responsibilities include hydraulic, electrical, and mechanical troubleshooting on trenchers and drills, on-site field service, and collaborative problem solving with the shop and parts teams. Applicants should be safety-conscious, customer-focused, and capable of documenting findings clearly.

Qualifications

• Must have strong mechanical aptitude and experience with heavy equipment.
• Ability to diagnose, repair, and maintain trenchers, drills and related equipment.
• Experience with hydraulic and electrical systems in heavy machinery.
• Proven field service experience and commitment to safe work practices.

Responsibilities

• Diagnose, repair, and maintain trenching and underground construction equipment at customer locations.
• Troubleshoot hydraulic, electrical, and mechanical issues on site.
• Perform preventive maintenance and on-site service calls with company vehicles.
• Collaborate with shop and parts teams to resolve issues efficiently.
• Provide customer-focused technical support and clear communication.
• Document all work performed and findings per procedures.
• Adhere to strict safety standards and safe work practices at all sites.

Skills

Mechanical aptitude

Field service

Troubleshooting

Safety awareness

Documentation

Customer service

Teamwork

Job description

Heavy Equipment Field Technician/Mechanic

responsible for diagnosing, repairing, and maintaining trenching and underground construction equipment at customer locations.

• Perform hydraulic, electrical, and mechanical troubleshooting on trenchers, drills, and related equipment.
• Carry out preventive maintenance and complete on-site field service calls using company service vehicles.
• Collaborate with shop and parts teams to resolve issues efficiently and accurately.
• Provide customer-focused technical support while maintaining professional communication.
• Document all work performed and findings clearly and in accordance with procedures.
• Follow strict safety standards and ensure safe work practices at customer sites.

Qualifications/Skills

Strong mechanical aptitude with experience troubleshooting and maintaining heavy equipment, including hydraulic and electrical systems; ability to service equipment in the field; commitment to safety; clear documentation skills; teamwork and customer service mindset.