Genius Agency AI is on the lookout for a dedicated Heavy Duty Wrecker Operator to join our Houston, TX team. This position is vital for ensuring the safe recovery and transportation of large vehicles and equipment using a 50-ton wrecker. The ideal candidate will demonstrate proficiency in heavy-duty towing, possess excellent troubleshooting skills, and maintain a professional demeanor while providing top-notch customer service.
Responsibilities
- Safely operate a 50-ton heavy-duty wrecker to recover and tow large vehicles
- Respond promptly to calls for assistance, assessing the situation to determine the best recovery strategy
- Employ effective recovery techniques to safely tow and transport heavy-duty equipment
- Conduct inspections and routine maintenance on the wrecker to ensure optimal performance
- Maintain clear communication with customers regarding recovery processes and timelines
- Document services rendered and maintain accurate records as required
- Follow all safety protocols and company policies to ensure a safe work environment
- Provide exceptional customer service and maintain a professional image
- Stay informed about best practices and advancements in heavy-duty towing and recovery
Requirements
- Previous experience operating a heavy-duty wrecker, specifically with a 50-ton capacity, is essential
- Must hold a valid Commercial Driver's License (CDL) and maintain a clean driving record
- Comprehensive knowledge of heavy-duty towing and recovery methods
- Ability to operate and navigate large vehicles under diverse conditions
- Strong analytical and decision-making skills
- Excellent communication skills and a commitment to providing superior customer service
- Physical capability to handle strenuous tasks and operate heavy machinery
- Flexibility to work varied hours including evenings, weekends, and emergency calls
- ASE certifications in heavy-duty towing and recovery are advantageous
- Familiarity with basic vehicle mechanics and troubleshooting techniques is a plus
Benefits
- Competetive Salary
- Remote Position
- Schedule Flexibility