Heavy Duty Service Manager

Central Group Companies; Hartford (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

Central Group Companies in Hartford, CT seeks a Heavy Duty Service Manager to oversee maintenance and repair of a large fleet of heavy and light‑duty vehicles. The role ensures DOT compliance and robust coordination with other departments to optimize fleet performance.

The ideal candidate will have proven experience as a Service Manager, strong communication, and organizational skills, with the ability to manage repair orders and work with the shop foreman to optimize technician utilization.

Qualifications

• Excellent communication and organizational skills.
• Ability to collaborate with multiple departments.
• Knowledge of federal and state DOT regulations.
• Previous Service Manager experience required.

Responsibilities

• Oversee maintenance and repair of a large fleet of heavy and light-duty vehicles.
• Ensure all vehicles comply with federal and state DOT regulations.
• Collaborate with other departments to coordinate fleet maintenance.
• Communicate with fleet customers and manage invoicing for repair orders.
• Work closely with the shop foreman to dispatch repair orders and optimize technician skills.

Skills

Communication

Organizational skills

Team collaboration

DOT regulations knowledge

Job description

We are a family-owned and operated company seeking a dedicated Heavy Duty Service Manager to join our close-knit team. This role offers the opportunity to grow and advance within the company. We pride ourselves on delivering exceptional customer service and maintaining our extensive fleet of heavy and light-duty vehicles, including tractors, trailers, low beds, dump trucks, wreckers, flatbeds, wheel loaders, excavators, and other miscellaneous equipment. The ideal candidate is a hardworking, motivated self-starter who will ensure our fleet is well-maintained and compliant with federal and state DOT regulations.

Responsibilities

• Oversee the maintenance and repair of a large fleet of heavy and light-duty vehicles.
• Ensure all vehicles are compliant with federal and state DOT regulations.
• Collaborate with other departments to coordinate fleet maintenance.
• Communicate with fleet customers and manage invoicing for repair orders.
• Work closely with the shop foreman to dispatch repair orders and optimize technician skill levels.

Qualifications

• Previous experience as a Service Manager is required.
• Strong communication and organizational skills.
• Ability to work collaboratively with various departments and team members.
• Knowledge of federal and state DOT regulations.