Heavy Duty Diesel Shop Manager

Cogent Analytics; Aston Township (PA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Incentive bonus

Hiring bonus

Recruitment bonuses

Health insurance

Paid time off

2 weeks paid vacation

Personal days

Life insurance

Short term disability

SIMPLE IRA retirement plan

Annual workbook allowance

Uniform plan

Job summary

Cogent Analytics is seeking a Heavy-Duty Diesel Shop Manager to lead the satellite repair facility focused on dedicated fleet maintenance and heavy‑duty service for front‑loaded cement mixers and tri‑axle trucks. You will diagnose repairs, guide technicians, and ensure efficient operations.

The role requires hands‑on leadership, strong diagnostic knowledge with Cummins/PACCAR systems, and the ability to coordinate schedules while maintaining quality and safety standards.

Qualifications

• Valid Class A Driver’s License preferred.
• Experience in heavy‑duty diesel repair with diagnostic ability.
• Prior leadership or shop management experience preferred.
• Strong knowledge of heavy‑duty truck diagnostics.
• Familiarity with OEM diagnostic software such as Cummins and PACCAR.
• Familiarity with diagnostic platforms such as Snap‑on and JPRO.
• Ability to manage workflow, technicians, and shop productivity in a fast‑paced service environment.
• Strong organizational and communication skills.
• Valid driver’s license required.
• Ability to arrive on time and maintain a reliable schedule.
• Willingness to work a standard schedule ~7:30 AM – 5:30 PM with flexibility.
• Ability to pass random and incident‑based drug/alcohol screenings.

Responsibilities

• Manage day‑to‑day operations of the satellite shop location with two active technicians.
• Provide hands‑on leadership by diagnosing repair needs and assisting technicians with service orders.
• Coordinate daily shop schedule and workflow for efficient service operations.
• Monitor technician productivity and shop performance to meet labor hour benchmarks.
• Maintain quality control standards and ensure work meets company expectations.
• Utilize OEM diagnostic platforms and tools (Cummins, PACCAR) as well as Snap‑on and JPRO.
• Manage shop inventory and organize tools and equipment.
• Order special‑order parts to complete service orders and maintain workflow.
• Communicate with company leadership regarding shop performance and improvements.

Skills

Heavy-duty diesel repair

Class A CDL (Preferred)

Shop management experience

Truck diagnostics

OEM diagnostic software (Cummins, PACR

Diagnostic platforms (Snap-on, JPRO)

Workflow & productivity management

Organizational & communication skills

Punctual & reliable schedule

Tools

Cummins diagnostic systems

PACCAR diagnostic systems

Snap-on diagnostic tools

JPRO diagnostic software

Job description

Our client is a family-owned and operated truck and trailer repair shop specializing in dedicated fleet maintenance, with a focus on the car hauling industry. They are fully equipped to handle all aspects of heavy-duty repair, offering top-tier diagnostic tools and a professional, supportive work environment.

Our client is seeking a qualified Heavy-Duty Diesel Shop Manager to lead operations at a satellite repair facility specializing in dedicated fleet maintenance. This role requires a hands‑on leader with the ability to diagnose required repairs and assist technicians in completing service orders while ensuring efficient shop operations. The facility consists of a two‑bay shop that operates with a team of two technicians and a manager when fully staffed. The shop primarily services front‑loaded cement mixers and tri‑axle dump trucks, while also handling a wide range of heavy‑duty repair work across the commercial truck industry.

Responsibilities

• Manage day‑to‑day operations of the satellite shop location and maintain a fully staffed team of two active technicians.
• Provide hands‑on leadership by diagnosing repair needs and assisting technicians with the completion of service orders when necessary.
• Coordinate the daily shop schedule and workflow to ensure efficient service operations.
• Monitor technician productivity and shop performance to meet company benchmarks for labor hours and billed service time.
• Maintain quality control standards and ensure all work meets company and industry expectations.
• Utilize OEM diagnostic platforms and industry‑standard tools, including Cummins and PACCAR diagnostic systems, as well as Snap‑on, JPRO, and other required diagnostic equipment.
• Manage shop inventory levels and maintain organization of tools and equipment.
• Order special‑order parts as required to complete service orders and maintain workflow.
• Communicate regularly with company leadership regarding shop performance, operational updates, and improvement opportunities.

Qualifications

• Valid Class A Driver’s License (Preferred)
• Previous experience in heavy‑duty diesel repair, with the ability to diagnose and assist with complex mechanical and electrical issues.
• Prior Leadership Or Shop Management Experience Preferred.
• Strong knowledge of heavy‑duty truck diagnostics, including experience with OEM diagnostic software such as Cummins and PACCAR systems.
• Familiarity with industry diagnostic platforms such as Snap‑on, JPRO, or equivalent tools.
• Ability to manage workflow, technicians, and shop productivity in a fast‑paced service environment.
• Strong organizational and communication skills.
• Valid driver’s license required.
• Ability to consistently arrive on time and maintain a reliable work schedule.
• Willingness to work a standard schedule of approximately 7:30 AM – 5:30 PM, with flexibility as operational needs require.
• Must be able to pass random and incident‑based drug and alcohol screenings in accordance with company policies.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits

• TECH WILL BE ANALYZED FOR AN INCENTIVE BONUS ON A MONTHLY BASIS BASED ON EFFICIENCY & BILLED HOURS
• TECH WILL RECEIVE HIRING BONUS AS OUTLINED IN HIRING CONTRACT
• TECH WILL RECEIVE RECRUITMENT BONUSES AS OUTLINED IN HIRING CONTRACT
• TECH WILL BE PROVIDED WITH ALL STANDARD COMPANY BENEFITS AS OUTLINED IN HIRING CONTRACT
• PAID TIME OFF FOR NATIONAL HOLIDAYS
• 2 WEEKS PAID VACATION TO START
• 10 PAID PERSONAL DAYS
• HEALTH INSURANCE
• LIFE INSURANCE
• SHORT TERM DISABILITY
• SIMPLE IRA RETIREMENT PLAN (COMPANY CONTRIBUTES 2% OF TECHS GROSS MONTHLY INCOME)
• ANNUAL $200 WORKBOOK ALLOWANCE
• FULL WEEKLY UNIFORM PLAN