Heavy Duty Diesel Shop Manager

Cogentanalytics; Aston Township (PA); On-site; USD 50,000 - 70,000; Full time

Job summary

Cogentanalytics is seeking a shop manager for their truck and trailer repair business in Aston Township, Pennsylvania. This role involves overseeing daily operations, managing a team of technicians, and ensuring quality service delivery.

The ideal candidate has a valid Class A driver's license and expertise in heavy-duty diesel repair, complemented by leadership experience. Familiarity with diagnostic tools like Cummins and PACCAR systems is essential, alongside strong organizational skills.

Qualifications

• Valid Class A driver’s license preferred.
• Experience in heavy-duty diesel repair and diagnostics.
• Leadership or shop management experience is appealing.

Responsibilities

• Manage day-to-day operations of the satellite shop.
• Lead technicians and assist with service orders.
• Coordinate daily shop schedules for efficient operations.

Skills

Heavy-duty diesel repair

Leadership and management

Diagnostic software (Cummins, PACCAR)

Organizational skills

Communication skills

Tools

Diagnostic tools (Snap-on, JPRO)

Job description

Overview

Our client is a family-owned and operated truck and trailer repair shop specializing in dedicated fleet maintenance, with a focus on the car hauling industry. They are fully equipped to handle all aspects of heavy-duty repair, offering top-tier diagnostic tools and a professional, supportive work environment.

Responsibilities

Manage day-to-day operations of the satellite shop location and maintain a fully staffed team of two active technicians.

Provide hands‑on leadership by diagnosing repair needs and assisting technicians with the completion of service orders when necessary.

Coordinate the daily shop schedule and workflow to ensure efficient service operations.

Monitor technician productivity and shop performance to meet company benchmarks for labor hours and billed service time.

Maintain quality control standards and ensure all work meets company and industry expectations.

Utilize OEM diagnostic platforms and industry-standard tools, including Cummins and PACCAR diagnostic systems, as well as Snap-on, JPRO, and other required diagnostic equipment.

Manage shop inventory levels and maintain organization of tools and equipment.

Order special‑order parts as required to complete service orders and maintain workflow.

Communicate regularly with company leadership regarding shop performance, operational updates, and improvement opportunities.

Qualifications

• Valid Class A driver’s license (Preferred)
• Previous experience in heavy‑duty diesel repair, with the ability to diagnose and assist with complex mechanical and electrical issues.
• Prior leadership or shop management experience preferred.
• Strong knowledge of heavy‑duty truck diagnostics, including experience with OEM diagnostic software such as Cummins and PACCAR systems.
• Familiarity with industry diagnostic platforms such as Snap-on, JPRO, or equivalent tools.
• Ability to manage workflow, technicians, and shop productivity in a fast‑paced service environment.
• Strong organizational and communication skills.
• Valid driver’s license required.
• Ability to consistently arrive on time and maintain a reliable work schedule.
• Willingness to work a standard schedule of approximately 7:30 AM – 5:30 PM, with flexibility as operational needs require.
• Must be able to pass random and incident‑based drug and alcohol screenings in accordance with company policies.